"Everything went well.
It's up and running like it was new. "
"Needed a return and they helped the whole experience. Responsive and helpful. :) "
“The Doc is IN! Thank you for your 5-star review!”
"I have always received the best experience anytime i call. My go to sales person is Steve Drummond. He has been very helpful. "
“Thank you for your great call-out and your 5-star review!”
" Good on their word on delivery date. Had tracking number available. Perfect fit for our treadmill."
“Perfect works! Thank you for your 5-star review!”
"Part was correct price was good and shipping was fast"
“Thank you for your 5-star review! ”
"ORIGINAL REVIEW 1 STAR: I happily paid for my item and then it never arrived. Feel definitely like I was scammed. Thank goodness it wasn't an expensive item.
UPDATE: After posting this review I was contacted and told that the item had been delivered on Jan. 12. It was not delivered that day because we were home. The company apologized and sent the item. We think perhaps it was shipped to the wrong address (we had just moved) but we aren't sure."
“Thank you for letting us know! We appreciate you sharing your concerns with us!”
"I placed my order, and before the day was over it was on the way to me. It arrived packaged very well in 3 days! My go to company for fitness parts forever more! Outstanding Company! . "
“Thank you for your words of praise to us! We truly appreciate you!”
"i made a mistake with my order. Treadmill Doctor made my experience worry free. I will not hesitate to order from the company in the future.
"
“We are always happy to help! Thank you for your 5-star review!”
"Staff was very helpful and knowledgeable. "
“Glad to be of service! Thank you for your 5-star review!”
"I ordered the wrong control board for my nordictrack bike. Called and spoke to a rep. She was kind and helpfull. She found the corect part. I sent the other one back in. They sent the new board as soon as they received it. I installed the part and the bike was alive again
I will recomend to any one needing parts for bikes or treadmills."
“We appreciate all recommendations! Thank you so much for your honest feedback and 5-star rating!”
"Exact part I needed and very fast delivery!"
“Wonderful news indeed! Thank you for your 5-star review!”
"He was so professional and amazing "
“We try our best! Thank you for your positive review!”
"sent the right motor and that got me and my wife back on the treadmill cranking out miles. Thanks Treadmill doctor! "
“Yes for the win! Glad to hear you are up and running! Thank you for your most positive review!”
"Very good experience with ordering the replacement of my treadmill deck."
“Thank you for your 5-star review!”
"Needed a replacement board when the one on my Nordic track 1750 broke. I placed a call to ensure I got the right part. Person on the phone figured out what I needed and I placed the order . Was delivered right in time and fit exactly right. Took me about an hour to remove the old part and install the new one. I love it when a job like this goes off without a hitch!"
“Kudos on the install as they can be tricky! Great job and we appreciate your 5-star review!”
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:
“We truly appreciate your order and your 5-star review!”