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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2024-02-18

Exceptional

"Right part exact fit print delivery "


Rep reply posted 2024-02-19
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Awesome! Thank you for your 5-star review!”


Verified
5/5

2024-02-18

Saved my treadmill

"The right part came fast .
Teck support was great with help.
"


Rep reply posted 2024-02-19
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! Thank you for your 5-star review!”


Verified
2/5

2024-02-18

Long wait.

"The answer came so late that I was able to resolve the problem myself. Also the answer was not even close."


Rep reply posted 2024-03-15
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Hello and thank you for sharing your concerns. We show no communication from you on any of our platforms and have continued to try and reach out to you via email and phone. Please call us at your earliest convenience as we would like to help you with your issue. 1-800-750-4766 - thank you!”


Verified
5/5

2024-02-17

Accurate and fast.

"Proper walking belt was delivered fast. Would recommend. "


Rep reply posted 2024-02-19
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We gladly accept all recommendations! Thank you for your 5-star review!”


Verified
5/5

2024-02-17

Excellent Service

"Service was excellent. Part showed up in reasonable time and fixed our issue. Thank you "


Rep reply posted 2024-02-19
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Yes for the absolute win! Awesome news indeed!”


Verified
5/5

2024-02-15

Treadmill Motor replacement

"Everything went well.
It's up and running like it was new.
"


Rep reply posted 2024-02-19
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We truly appreciate your order and your 5-star review!”


Verified
5/5

2024-02-17

Excellent

"Needed a return and they helped the whole experience. Responsive and helpful. :) "


Rep reply posted 2024-02-19
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“The Doc is IN! Thank you for your 5-star review!”


Verified
5/5

2023-09-18

Always Helpful

"I have always received the best experience anytime i call. My go to sales person is Steve Drummond. He has been very helpful. "


Rep reply posted 2023-09-18
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your great call-out and your 5-star review!”


Verified
5/5

2024-02-16

Best service.

" Good on their word on delivery date. Had tracking number available. Perfect fit for our treadmill."


Rep reply posted 2024-02-19
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Perfect works! Thank you for your 5-star review!”


Verified
5/5

2024-02-16

Would order again

"Part was correct price was good and shipping was fast"


Rep reply posted 2024-02-19
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your 5-star review! ”


Verified
3/5

2024-02-06

NEVER RECEIVED ITEM I ORDERED

"ORIGINAL REVIEW 1 STAR: I happily paid for my item and then it never arrived. Feel definitely like I was scammed. Thank goodness it wasn't an expensive item.

UPDATE: After posting this review I was contacted and told that the item had been delivered on Jan. 12. It was not delivered that day because we were home. The company apologized and sent the item. We think perhaps it was shipped to the wrong address (we had just moved) but we aren't sure.
"


Rep reply posted 2024-02-19
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for letting us know! We appreciate you sharing your concerns with us!”


Verified
5/5

2024-02-10

Excellent Pricing….The Best and Fastest Service

"I placed my order, and before the day was over it was on the way to me. It arrived packaged very well in 3 days! My go to company for fitness parts forever more! Outstanding Company! . "


Rep reply posted 2024-02-19
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Thank you for your words of praise to us! We truly appreciate you!”


Verified
5/5

2024-02-15

great professional service

"i made a mistake with my order. Treadmill Doctor made my experience worry free. I will not hesitate to order from the company in the future.
"


Rep reply posted 2024-02-19
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We are always happy to help! Thank you for your 5-star review!”


Verified
5/5

2024-02-15

Excellent help in diagnosis.

"Staff was very helpful and knowledgeable. "


Rep reply posted 2024-02-19
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“Glad to be of service! Thank you for your 5-star review!”


Verified
5/5

2024-02-15

Great service.

"I ordered the wrong control board for my nordictrack bike. Called and spoke to a rep. She was kind and helpfull. She found the corect part. I sent the other one back in. They sent the new board as soon as they received it. I installed the part and the bike was alive again
I will recomend to any one needing parts for bikes or treadmills.
"


Rep reply posted 2024-02-19
A rep from Treadmill Doctor, TreadmillDoctorEW, has responded:

“We appreciate all recommendations! Thank you so much for your honest feedback and 5-star rating!”