ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.18/5
Chance of future purchase:
3.42/5
Shipping & packaging:
4.02/5
Customer service:
3.36/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
4/5

2023-06-03

All good

"Ordered and received in a fair time. The only (small) detractor is that tracking was never provided on the web site nor by email until I called to ask for status."


Verified
5/5

2023-05-26

Great service and price

"
Purchased a Sony camcorder. Arrived on time and was package very well. Web page easy ordering.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-05-26

Timely Manner

"Received my lens fast and just in time for an event I shot at. Great condition as well!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-05-25

Efficient, Timely, Great Value

"The camera kit was perfect with lots of valuable options. It was delivered exactly on time and complete, all at a very competitive price. A great experience."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2023-05-15

As advertised

"The binoculars were as advertised, shipped immediately, and I got them within two days. They did try to sell me some additional things, but once I declined, everything was shipped immediately."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-05-15

family event

"first time buyer , the product is a very deal , with pricing of the item affordable for people on fix income , thank you , tom/cher ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-05-15

Excellent service!

"The lens I received came just in time for mother's Day "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-05-13

Just like they said

"I got my item as expected in a timely manner for the price they said"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-05-12

Easy. Excellent service.

"Great price. Followed up with call to make sure I was getting the right lens for the camera. Great customer experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-05-10

Excellent service!

"Fast order fulfillment and delivery!
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-05-04

Great Service

"Very Knowledgable staff made this a great buying experience. Will definitely do business with them again."


Verified
5/5

2023-05-03

Canon T8i delivered as promised

"After making this on-line order I was impressed by a phone call made to follow up with me. Tri-state wanted to make clear exactly what was going to be delivered.
The camera arrived on schedule, and thus far has worked very well.
Excellent service from Tri-State.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-05-01

So far always good

"Waiting for product. All good."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-05-01

Overall, it was a good experience.

"I was initially extremely nervous based on some reviews I read online. TriState Camera had a sale on headphones that my daughter wanted. It was such a good price that I decided to purchase one. Somehow on their website, I received a message that my first order didn't go through, so I tried again. I realized later that I ordered two headphones. I ended up calling PayPal at about 1:15 am to try to cancel one of the orders but I was told to call back in 2 days. I called TriState Camera the next morning and a rep helped me take care of the issue. My package came on time and the box looks brand new. My daughter is charging her headphones and looks forward to using them."


Verified
5/5

2023-04-30

SONY - WH-1000XM5 Wireless Noise-Canceling Headphones

"Headphones arrived as expected. Satisfied with entire transaction."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process