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Product & services pricing
4.10/5
Chance of future purchase:
3.38/5
Shipping & packaging:
4.09/5
Customer service:
3.36/5
Return/Replacement policy:
3.16/5
Featured Review


Verified
1/5

2023-04-29

Selling used as new.

"Pretty sure I received a used lens & a used lens filter. Never have I seen a lens filter sold with no visible seal & the "Brand New" Nikon lens arrived in a plain white box with a sticker affixed giving a description of its contents & a UPC code. No product brochure. No warranty card. No instructions. Just a box with a bubble-wrapped lens inside. I have one more package coming Monday. Same thing. "Brand New". I did print out the listing of each item I ordered that clearly shows it was sold as "New". I'll wait till after the other package arrives but I know for a fact I'll be on the phone Tuesday. "

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Verified
4/5

2023-04-29

Received what I ordered in a timely manner.

"Received what I ordered in a timely manner. Had to ask about shipping info but was answered promptly and all was good."


Verified
5/5

2023-04-28

Great every way!

"Great price, quick delivery, helpful customer service....What else you need?! Def 10/10"

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Verified
5/5

2023-04-26

Online Purchase

"Was given package options to buy what I wanted and needed. "

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Verified
5/5

2023-04-24

Had what I wanted in stock.

"I ordered this same lens form another site, they took my money and three days later I received an Email tellingme it was out of stock. This time I called first before ordering, Tristate Camera had it in stock."

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Verified
5/5

2023-04-23

Sony WH-1000XM5 - Ben Cohn

"Great price. Good website. Fast shipping."

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Verified
5/5

2023-04-10

Great service

"I have gone to TriState Camera a few times and they always have the best prices. They send the items quickly and I have not had any problems. "

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Verified
5/5

2023-04-08

The lens looks good and works well.

"The lens looks good and works well."

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Verified
5/5

2023-04-05

Great

"great great great, I am not first time buying from TriState "

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Verified
2/5

2023-04-04

Customer service is important

"Customer service rep (male rep Sunday) that spoke to me I found to be rude and a bit annoyed by me for asking basic questions. Perhaps you should consider outsourcing that department. I’d much rather talk to someone with bad English than a bad attitude :)"

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Verified
5/5

2023-04-03

5 star

"easy order, quick delivery, good price, no shipping or tax"


Verified
5/5

2023-04-03

Perfect delivery

"TriState Camera, Video and Computers delivered my camera on time and in excellent condition. I had said something confusing in my order. They called me, and I spoke with a person. He was polite and helpful and allowed me to change the color of the camera. They kept me informed about the progress of the delivery and allowed me to track it. They were perfect!"

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Verified
3/5

2023-03-31

Good price, upsold extended warranty, slow UPS delivery, poor tracking, delayed

"Good price on the camera. Got a call and was upsold an extended warranty I probably don't need. UPS delays and incomplete tracking data for several days disappointing."

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Verified
5/5

2023-03-31

Great Purchase

"I bought headphones for my daughter, found it at the lower price from other stores and received in a timely period of time for free delivery. "

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Verified
1/5

2023-03-28

No Refunds!

"I ordered a set of binoculars for $500, and I changed my mind and cancelled them the next day and after 10 days and multiple calls and emails I have not been able to get a refund. I filed a PayPal Dispute and I hope that helps. I would never buy anything here again. "

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