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Product & services pricing
4.16/5
Chance of future purchase:
3.29/5
Shipping & packaging:
3.99/5
Customer service:
3.25/5
Return/Replacement policy:
3.05/5
Featured Review


Verified
4/5

2019-10-19

Great Camera!

"Love the camera. Easy to use. Have not taken many photos yet. But I like it so far. Only complaint is that I could not obtain the shipping/tracking information. It would not come up."

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Verified
5/5

2019-10-18

I know they offer the best price and I trust them

"My brother suggest me the best online shop"

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Verified
5/5

2019-10-18

great service

"best price best price best price "

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Verified
1/5

2019-10-11

red flags all over the place

"Initially, I gave a random/made-up phone number with my order, so that I wouldn't have my number sold. (I do that from time to time because I'm too lazy to read through Terms and Conditions.) The email address I provided was accurate. Because of this, I received an email notifying me that the bank would not authorize the transaction because the phone number did not match - which was reasonable.
The purchase was a birthday gift that I wanted to arrive on time. I replied to the email with my actual information on file with the bank. I did not receive an email in response. My bank account showed the purchase as pending, but there was no indication that the Tamron lens I'd ordered would ship in a timely manner, so I thought I'd reach out to TriState customer service.
Their 1-800 number was out of range for my area. I live on the West coast, but really, I didn't even know that was possible for a working number (maybe it's not a working number) - and what kind of company has a 1-800 number that can't be called from anywhere in the US? Only a company that doesn't actually provide customer service.
I tried calling the person I'd emailed, whose signature was "Tom", with a phone number from area code 718, New York City. I called, and got the voicemail for "Leo", with an Indian accent. "Leo" did not respond to the message I left.
At this point, I looked up TriState on Facebook to read reviews. Facebook is sometimes more reliable than other venues, since everyone and their mother has a big mouth and an FB. Sure enough, I read claims that they're not a licensed Nikon vendor, that their customer service reps are evasive, that refunds are impossible to aquire, etc.
The only thing they did right was accept my request to cancel the order. Shop elsewhere.
"

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Verified
5/5

2019-10-16

Nikon D3500

"Excellent customer services "

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Verified
5/5

2019-10-15

Good deal, thanks.

"I received my product today and I'm glad I made the purchase.
"

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Verified
5/5

2019-10-14

Great experience

"Fast delivery and great price"

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Verified
5/5

2019-10-14

D500 + Lens delivered to CA

"Best price on the market by a wide margin. Great communication, fast shipping, and 0 complications."

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Verified
3/5

2019-10-13

Straightforward

"Everything went as hoped for and purchase was successful. The charging cord for the camera battery though seems unoriginal and is unusable."

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Verified
5/5

2019-10-12

Great price and service!

"Great price and service!!!"


Verified
5/5

2019-10-09

fast shipping.

"they have good price and shipment is fast. "

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Verified
5/5

2019-10-09

Thank you

"Fast shipping, haven't tried it yet but I'm sure it will work great. Thank you"

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Verified
5/5

2019-10-08

Very nice people

"Excellent customer service"

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Verified
5/5

2019-10-07

Great bundle!

"Good service, good bundle options, great price!"

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Verified
4/5

2019-09-21

seems fine this time.

"I am sure what will happen next time."

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