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Verified
5/5

2019-05-11

"Very easy and cost is great"

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Verified
5/5

2019-05-11

"Long time customer....satisfied with products and service."

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Verified
1/5

2019-05-11

You had one job!!!!

"I am an event coordinator who hosts over 25 major events a year. These events consist of 10-12 games per day where trophies are given as prizes. In the past I have ordered from a different company however last year I received an ad about Trophy Depot, liked what I saw, and thought sure I'll give it a try.

I ordered hundreds dollar worth of trophies for our Halloween event in October, received them and a few were broken. I thought that's okay because I really like the styles they have and sometime things happen in shipping.

In March I thought I would give it another try and see. I ordered on March 13th for a May 11th event. On May 2nd I hadn't received the items so I logged on to the website and via a "chat now" spoke to someone at the company who informed me that the items were in engraving and were scheduled to ship tomorrow (May 3rd). I was happy to know they were on the way.

May 10th comes and nothing, I check the website it states that the items were still in engraving so I contact Trophy Depot and get told that the items were discontinued and that warehouse (or whoever) had call and left a message and emailed me. HOWEVER this was a lie! I never received any type of contact!!!!! If you have ever planned events you know this is an area you cannot slack on or forget about!!! I double checked my email and phone message log and NOTHING!

I will never again use this company! I will revert back to a company that I can actually rely on Crown Awards!!! THAT IS A GREAT COMPANY!

I hate the fact that I even tried something new! Trophy Depot more like Trophy HELL-NO!!!!


"


Verified
5/5

2019-05-11

"Website is very detailed and easy to use"

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Verified
5/5

2019-05-11

Quick, easy and painless

"The ordering experience at TrophyDepot.com was great. All trophies had good pictures, descriptions and easy to customize. Now the wait for the final product. I hope everything arrives as described, in great condition and on time. Cant wait."

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Verified
5/5

2019-05-11

"Everything was very easy to do and prices are great"

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Verified
5/5

2019-05-11

"Great prices and fast shipping"

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Verified
5/5

2019-05-11

" very easy to navigate website"

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Verified
5/5

2019-05-11

Painless Ordering

"I am very happy with the ease an simplicity of ordering on the site. Lots of options for every budget."

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Verified
5/5

2019-05-11

don't worry - no hazzle!

"It's quick, easy and effortless to pick out items, know pricing up front, personalize and check out in minutes - love it! Will be back."

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Verified
5/5

2019-05-11

Great products and service makes for loyal customer

"I have done business with Trophy Depot for over 10 years. I love the ease of ordering from a great selection and getting great service. What's not to like?"

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Verified
5/5

2019-05-11

"Great transaction as usual"

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Verified
5/5

2019-05-10

Awards to Praise the students

"My 9th or 10th time. Good"

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Verified
4/5

2019-05-10

"I think the medals are great quality."

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Verified
5/5

2019-05-10

"Customer service was great, quick call back. Just wish princes were a little lower, and there were more "free" engraving spaces allowed.
Spoke with Shaw, he was very helpful.
"

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