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Recent purchase of Madstad windscreen and GIVI top case.
"Very happy with the customer service either by phone or online. Both transactions were easy and satisfying and shipping was fast. I am just about to order more items in a very near future. Thank you Twisted Throttle...
Mike D."
Excellence
"Offer great products and quick delivery along with reasonable prices"
never received the part
"I never receive the part
No update from them on shipping.
Cant find my order on my account"
Very long delivery time
"I made my purchase over one month ago and am still waiting for two of the four items. My order was nothing complex, a skid plate for my BMW f700GS, the website recommended I purchase some add-ons, and now I'm still waiting for delivery. I think I'll continue to buy everything I can on Amazon, with Fortnine.ca as my back up site to visit. Disappointed in Montreal ... oh well, lesson learned :-("
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A rep from Twisted Throttle, twistedthrottle, has responded:
“We are sorry to hear about the frustrations. We have recently changed our ordering system and are working to set up a new backorder notification system for our customers for the initial stockout with ETA, then follow up messages with updates thereafter. We understand it is important to have this information and will be making changes to this system as well as the online order status lookup in your My Account page in the near future.”
Tech support to ensure I was ordering the correct parts was excellant.
"Shipping was prompt and well packed."
Fast
"Only ordered small accessory but ordering was easy and delivery fast. Will definitely use Twisted Throttle again!"
gps bar
"once available it was received as expected"
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"No real issues, I knew the product wasn't in stock when I ordered it, cam in reasonably quick after they expected it in. Was quite happy to have the canadian section twistedthrottle.ca whoch allowed me to avoid cross border BS such as duties, delays and fees."
One of three items took forever, zero heads up as to why
"One of the three items I ordered never left the "Processing" state and nobody ever reached out to me to explain what the hold up was about. A simple heads up would've been nice."
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A rep from Twisted Throttle, twistedthrottle, has responded:
“We are sorry to hear about the frustrations. We have recently changed our ordering system and are working to set up a new backorder notification system for our customers for the initial stockout with ETA, then follow up messages with updates thereafter. We understand it is important to have this information and will be making changes to this system as well as the online order status lookup in your My Account page in the near future.”
Always good
"As usual, Revzilla delivered when they said they would, and the item was as described. I keep coming back to them!"
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All good
"I’m happy thank you for help"
Always a good experience.
"I've bought from Twisted Throttle a few times. They've always been a pleasure to do business with."
K1600 gtl fork slider
"Arrived on time and in good condition"
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Great Seller!
"Excellent experience with Twisted Throttle. Easy to order. Super fast shipping. Highly recommended!"
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great
"the entire experience was exactly what i had hoped it would be from beginning to end ....just great"
A rep from Twisted Throttle, twistedthrottle, has responded:
“We are sorry to hear about the frustrations. We have recently changed our ordering system and are working to set up a new backorder notification system for our customers for the initial stockout with ETA, then follow up messages with updates thereafter. We understand it is important to have this information and will be making changes to this system as well as the online order status lookup in your My Account page in the near future.”