ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2003-06-15

"Purchasing experience entirely positive. Digicam
was shipped same day as ordered and received
in two days in good condition. Only a brief
telephone confirmation of the order was required and there was only a few low pressure suggestions of accessories that I might wish to add.
I would definitely recommend this company and
would not hesitate to use them again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-06-13

"Help when purchasing was great! Fast and efficient. Order was confirmed by e-mail and we were able to track it thru internet thru UPS. It arrived the day it was told to us it would arrive. Product is great and it functions beautifully! Great pictures. Would purchase again from US Camera with no hesitation! Ben and Loene from Chico, Ca."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-06-13

"EXCELLENT COMPANY to deal with. I HIGHLY RECCOMMEND. Placed order for Sony TRV38 Tuesday and received next day (less than 24 hours!) Called to ask question and found that company was offering a better deal "by phone" than over internet. No hassling, no aggressive sale pitch, no annoying follow-up phone calls. First-rate, prompt service and Great prices too."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
N/A
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-06-11

"Submitted my credit card info to them twice by mistake (it's a long story, but I don't usually hit the SUBMIT button multiple times after entering credit information online). Within minutes, a representative from US1CAMERA called me to check and see if I intentionally ordered two Nikon Coolpix 5700s, which was an accident on my part. He cancelled one of the orders and I got a cancellation email notice just after the phone call.

Other than that, everything went smoothly and I am enjoying my new camera very much.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time

5/5

2003-06-10

"These guys are amazing!! Like a dream come true...a welcome change to the ridiculous digital camera dealers I have been dealing with! Anyone else in this price range had very poor communication, tried to push hundreds of dollars of accessories on me, lied to me again and again about when I could expect my item to be shipped, and was terribly rude.

US1CAMERA WAS A VERY WELCOME CHANGE!!! They communicated quickly and clearly, were not pushy, shipped surprisingly quickly, provided tracking information, and followed up--all at a great price.

I will definitely deal with US1Camera again, and I will check reseller ratings before dealing with anyone else for any other products.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-06-10

"Bying the Nikon Coolpix Camera online is my first ever online purchase experience. I was worrying, but - for NO REASON! US1Camera had sent me all supplement information right away, and after weekend they provided me with UPS tracking number. So, I knew where was my camera!!! Finally, I got the box, it was all fine. I did not expect that it would be so easy to purchase camera online. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
N/A
Overall technical support
N/A
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-06-10

"Item was shipped promptly and as advertised. Transaction went smoothly. Will definitely buy again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process

5/5

2003-06-09

"Have just gooten back from a trip to canada fishing and the camera worked great. I had great service from US1Camera and would shop there again for any more of my camera needs"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-05-29

"Good service! Fast shipping! Wonderful digital camera! Great phurchase experience! Would buy from them again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-05-28

"US1Camera was curtious and prompt. I purchased a Sony DCR TRV-33 and they had the best price online."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Making decisions on their own
Being trustworthy
Resolving problems
Being knowledgeable
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-05-28

"The customer services & sales person are really nice, they care about the customer. Don't like the other store, the sales person are rule.

I will shop this store again. I rate this store 5 star.

Thanks
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
N/A
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-05-28

"A very good vendor for Canon camera supplies. I've purchased two G3 camera's at 544.00 each as well as the lens adapter at a discounted rate over their web pricings. The sale people are very negotionable with pricing. Very helpfull knowlegdable."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2003-05-27

"Based on comments listed on resellerratings.com, I decided to purchase a canon powershot g3 from this vendor. They had emailed me to call them for verification purposes and that went rather smoothly. However, I received an email notification informing me that my credit card declined. I called my credit card company and they informed me that there were no declines noted on the account. I called their billing department and had them recite my credit card info and discovered that there was a missing digit to the number. After the initial problem was solved, my camera was shipped out same day. I asked for 3 day service, but they upgraded me to 2 day UPS. I am VERY satisfied with their service and my purchase. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-05-27

"I purchased a Canon PowerShot S50 digital camera from US1CAMERA.COM at first I was a little concerned that they are located in New York City I heard the stories (magazine/newspaper stories) about non-USA warranty, low-ball price then hard sell accessories) not getting all the manufactures supplied accessories etc, etc.
I found out this is not the case with US1CAMERA the salesperson was great, he did offer some filter packages but when I said I didn’t need any he just replied Ok, my camera reach me in 2 days of the order, two days! Ok I live in PA but still Monday order, Wednesday delivery all items in the box along w/a USA warranty. Would I buy from US1CAMERA.COM again? You bet, greatest price & fast service. PS: I did use the web to select the camera but I did do the transaction over the phone.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
N/A
Overall web site
Speed of web site
N/A
Web site reliability
N/A
Web site being easy to use

fig
5/5

2003-05-26

"The purchasing was easy, and the customer service was friendly and my order showed up in the time they said it would."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Speed of web site
Web site being easy to use
Web site reliability