"These guys were a little rude on the phone and their web-site does inspire confidence... But: I placed an order for Canon 10D, and got it in 3 days as promised. It wasn't refubished or gray-market, everything was as good as they claimed. So I would definately buy from them again."

"At first, I was very skeptical about purchasing something over $600 online. Unlike the other resellers, they do not have high-pressure conversations where they push accessories on to you. First confirmation call, I was informed about batteries, when I declined, they went ahead and gave me all the information i needed without any grudge or impatience. They have top of the line Customer service. They DO NOT sell grey-market products like others do. They are very honest.

I purchased from this store on Monday and recieved a UPS tracking number on Wednesday. Very good customer service. I would purchase again if opportunity comes."

"I ordered online and a salesperson called and tried to convince me to order accessories; he was very polite, not rude, and not pushy and was accepting when I refused to order anything else. I placed my late afternoon order and selected next day air expecting my order to be shipped the next day and arrive a day later. To my pleasant surprise it was on my doorstep the very next morning (unfortunately left without a signature). It was factory sealed, with all accessories included."

"I'm very cautious when it comes to online purchases. But I have to tell ya, US1Camera is absolutely the greatest online buying experience I've had. They saved me hundreds of dollars, did NOT high-pressure me, shipped my order immediately (I received it sooner than promised), and gave me extra merchandise and discounts to boot. I ordered a Sony DCR-TRV38 and opted for the 4-year protection plan at a price that was almost $200 cheaper than any local merchant and had a comparable protection plan. They sent me a new camera(NOT a refurb), but gave me a 5-year onsite NO-cost protection plan instead of 4-years and threw in a three lens filter kit and FIVE miniDV tapes for free. Ya gotta love free stuff. And I love US1Camera!!"

"I have had a good experience with US1camera.com. The price was right and they shipped the goods pretty fast. The packaging of the goods was also done well."

"THE SERVICE WAS GREAT.ITEM ARRRIVED BEFORE I EXPECTED IT. THE PRICE WAS CLOSE TO THE LOWEST AROUND. THE COMPANY FOLLOWED UP TO MAKE SURE THE PRODUCT WAS GREAT."

"I was very pleased with the service and assistance that I received from US1camera.com. I would recommend them to anyone looking for a great price on quality products."

"After much hesitation I finally ordered my camera, a Sony DCR VX2000 from us1camera.com at an unbeatable price of $2145. I ordered the camera on June 24, 03. The salesperson attempted to sell some accessories but I wasn't pressured into buying. When I declined he attempted to jack up the price by a couple of hundred dollars stating it was insurance. I told him to cancel my order at which point he waived the insurance fee. My credit card was billed immediately but my order wasn't shipped until July 1, 03. They however upgraded my shipping to 3 day select for free. The camera arrived on time and it had all the accessories, confirmed with Sony about the US warranty. Overall I am very satisfied and I would shop again at us1camera.com. A few of their CSRs are very courteous and others outright arrogant. "

"I did not order from US1Camera.com, but would like to share my experience.

I called today (7/1/03) to inquire about a Canon 10d digital camera they have on their web site for $1439, $61 cheaper than list. When I asked if I could use my UPS account to pay for overnight shipping, at first I was told that it was impossible.

Then upon further proding, I was told that they make money off shipping charges. When I brought up the fact that the actual shipping for the item to my location was around $30 ($30 less than what I was quoted), He agreed. I then told him that it is illegal to charge extra onto shipping rates for profit (only legal way is for packaging expenses), and he said he knew.

At this point, I asked what if I payed by wire transfer. And was told they would immediately ship the item at $20 for overnight.

I dont know what is up with this company, but based on resellerratings and some other rating sites, I had confidence that this New York retailer was different than what other New York retailers are stereotyped.

I know that this probably will not sway any of your decisions when buying as many of you would not have UPS accounts, but from what I have heard, I would not go anywhere near this company again."

"I was very pleased with this online store. They did what they said they would do without any further action from me. That is what shopping should be like."

"My brother told me "do not buy retail"! Go online, it's cheaper and great service! I'm glad I did and I recommend the service I got from US1Camera. The Website was easy to use and I felt like I got a great deal! Everything was very clear and shipping was on time. Each person I spoke with on the customer service line was very helpful and patient as well. My digital camera is great and I'd order again...from US1 Camera. "

"My experience with US1Camera was nothing short of superb. I ordered a Canon GL2 Video Camera online, and received a confirmation phone call from them on the next business day. The gentleman on the phone confirmed my shipping address and order contents. He did ask if I would be needing any accessories, and I told him that since I was only upgrading an existing Canon (model GL1), that all of my existing accessories would still work. He thanked me, reconfirmed my order, and I had it 3 days later. I LOVED the fact that there was NO pressure to buy add-ons. I will be buying from them again!"

"I purchased a Nikon Coolpix 4300 digital camera from US1Camera. They had the most competitive price. The sales person, Randy, was very professional and knew the equipment he was selling. He got me the best deal. The equipment was delivered on time and when I had questions, they were also answered very professionally. I would definitely purchase from US1Camera again."

"I would NEVER do business with this merchant again. They use bait and switch tactics substituting inferior knockoffs for merchandise ordered. They pressure you to buy accessories. I returned merchandise and have not received credit and have had to dispute my card. If you like their prices then buy only particular models and brands. Basically nonexistent customer service."

"On time delivery
Good costumer support
I am very satisfied and I will consider using them in the future"