"No problems with either appliances or delivery"
"I have bought 7 major appliances from them and I have not been disappointed with any of them.
Delivery was when they said it would be and everything arrived in perfect condition.
No sales tax a real plus.
Great company I will use them in the future."
"Everything arrived on time and in perfect condition."
"Their prices beat the best sale prices at my local home improvement stores. "
"I am very satisfied with my Samsung gas range.
Some consumers have complained about the hassle of curbside freight delivery. I had the freight company hold it at their d
ock, and I borrowed a friend's pick up to go get it. No big deal"
"Just purchased our Refrigerator on line this is our 1st experience. Price was lower than all other retailers. Very good customer service. Received 10 days after purchase. I would recommend this to family and friends."
"We purchased a Zephyr Island Lux Range Hood from US Appliance. The hood came damaged from shipping, and the customer service team of Stephany and Tammi went the extra mile to take care of us. We returned the damaged hood and a new one was shipped out immediately. This is a great organization to buy from!!!!"
"I bought a grill and a grill cover from US Appliance. We agreed on a delivery from 9am to 5pm. My wife and my 2 kids were at home all the time. They never showed up...
When I called them, they argued that they did were here and that they called me.
I send them my phone log to prove them they were wrong, but they did kept arguing that they were here and they charge me a re-delivery fee.
I was hand tied because it was either paying that or paying the return, which was even more expensive.
Totally unfair and unprofessional."
"I ordered a dishwasher on 11/23/15 and it did not arrive until 2/8/16. Delivery was promised in 3-4 weeks. When it did not arrive I head to reach out. They were not proactive at all. Then they delivered the wrong color. They would not help at all. Terrible!"
"We ordered a bundle of appliances and got an estimated delivery date for 1-3 weeks. We ended up getting our new appliances within days after purchasing. After unpackaging our appliances we noticed 2 small dents in our refrigerator (all other appliances were in perfect condition), so we called US Aplliance, who were more than willing to help resolve this issue and we were offered multiple resolutions. The customer service were apologetic and easy to work with. They replied back quickly and we resolved the issue the very next day. The appliances look amazing in our kitchen! I am overall satisfied and will continue giving them my business. "
"I purchased all new appliances for our kitchen. only problem was some damage to the Fridge during shipping. Two small dents and some loose inside parts that were broken. US Appliance went the extra mile. They took care of everything pronto. Great people, great prices, and great customer service. I recommend them to everyone. Thanks!!!! "
"Arrived earlier than expected. Was an automatic price check and no one had a lower price"
"We appreciate the great service!"
"I was very apprehensive about ordering our new washer/dryer from US Appliance after reading some reviews online. It seemed most of the negative feedback was pertaining to the shipping company used and not US Appliance. I went ahead and ordered because the price was SO much better than HD, Lowes, Sears, etc. I was going to install myself, so the reviews about bad installers did not worry me and I planned on not accepting shipment if the washer/dryer boxes looked like some of the pictures on Yelp. I am so glad I took the chance on US Appliance. I saved over $400 in discounts along with the free shipping and no sales tax. They quoted me 3-5 business days when I ordered on Thursday. The washer/dryer were delivered by ABF freight before noon on Monday. The truck driver was very nice and wheeled the pallet right into the spot I had cleared in my garage. The boxes were in perfect condition and the driver had no problem waiting for me to open them up and inspect for damage before signing. The washer/dryer were in brand new condition with all manuals and accessories included. I installed them yesterday and they are working great. Others may have had bad experiences with delivery time, damage or installers but my experience was fantastic and I plan on purchasing all future appliances from US appliance."
"Great price and service. Highly recommend."