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5/5

2003-03-06

"Excellent experience. Ordered a stick of micron 256mb sodimm ddr (standard pc2100-notebook ram) with overnight delivery and although i placed the order after 5pm, i received my ram this (the very next) morning, amidst another snow storm here in NY.

the chips on the module are indeed micron branded and the modules board is pretty hq. nice, lifetime warrantee, cheap, and quality ram. this is half the price dell is charging, and the cheapest price online, including ebay and newegg.

upgradnation is a solid source located in ILlinois, which is better for us east coasters (newegg and so many vendors are on the left coast...).

i would definitely purchase from here again, and I am an experienced, seasoned online shopper of over 10 years. I also am very familiar with the king, newegg, and won't hesitate to recommend upgradenation to anyone i know.
"

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4/5

2003-02-06

"Bought a 128mb Sdram, came in a copule days, good first time."

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5/5

2003-02-06

"From all the bad reviews I have seen about upgradenation on this website I had some doubts about my order, but on the contrary! I placed my order on friday night, and I didnt expect it to be processed untill monday, and it was processed on monday, 4 days later, I have my router (netgear rp114) in good condition, and almost 50% less then anywhere else, including newegg.com! I must say I am very impressed, and if newegg.com donest have something in stock and it is less then newegg, I will definently buy from this company again."

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Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
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1/5

2002-12-12

"Did not ship product in given time frame. Does not respond to email inquiries after purchase.
I will never buy from them again.
"

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Is trustworthy
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Is consumer focused
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
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Being trustworthy
N/A
Resolving problems
Making decisions on their own
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Overall web site
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1/5

2002-10-04

"I ordered a stick of SAMSUNG 256mb pc2100 SO-DIMM for this company. I receive the ram very fast but it was GENERIC. I tried e-mailing this company to fix the problem- no responce! I tried to call them- no one answers! DO NOT BUY FROM THESE GUYS! I paid an extra $15 for SAMSUNG memory and I received GENERIC!!!!! BAD BUISNESS!!!!!"

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Is committed to quality products and services
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Is consumer focused
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Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being knowledgeable
N/A
Being trustworthy
Resolving problems
Being easy to reach
Making decisions on their own
N/A
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
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Customer service being knowledgeable
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Customer service being trustworthy
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4/5

2002-07-30

"prices were fair considering RAM prices were rising everywhere.
received my DIMM on time (2 day shipping), and it seems to run fine.
"

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Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-06-20

"They had the best price at pricewatch.com for an ASUS motherboard (retail)that had just been released. I thougth it might be defective because the secondary IDE connector did not work at first. They helped me find the problem by testing another identical board. Turns out it was just an undocumented design limitation with the motherboard that disables the IDE connector when all 3 USB connectors are connected to. (I got no help from ASUS with this issue.) I called Upgrade Nation support several times when trying to discover what was causing the problem and was able to speak with the same technician each time who was very helpful. I will definately order from this company again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

RSZ
2/5

2002-06-07

"They took their time in getting my order shipped. When I called they finally decided to send it.

Make sure to call them about your order otherwise they will sit on it. They don't notify you whether it is shipped or not. This is pretty bad.

They were nice on the phone though and followed through. That's one plus. The parts I received were fine too.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

2/5

2002-04-21

"Horrible customer service and the employees do not speak english. Beware from buying from this company as the customer will never come first. Pay a little extra to go somewhere else."

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Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process