"Purchase went thru fine. Items delivered ok. Items ordered did not match the description given on the ordering page. Reseller stated that this was because the items delivered were OEM, however the sale page did not say anything about these parts not being retail. All graphics and descriptions led me to believe I was purchasing retail parts.
What's worse is that these were previously used. I ordered compact flash cards which came labeled by a previous customer and containing files from previous users.
When I received them I got in touch with them to get a refund. They provided an RMA but did not explicitly state that they would forgo their restocking fee which I had explicitly asked them to do. Not wanting to loose both the shipping charges as well as a restocking fee, I kept the used parts.
I will never purchase anything from this reseller again. I don't know how they are able to maintain their BBB rating with such thieving business practices."
"Fantastic company. I ordered a memory board for you computer. When I installed it I could not get it to work. I called tech support and they immediately told me the computer was a dual system, meaning I needed two boards, not one. They took the 1Gb board back and sent (2) 512Mb boards. All this happened in less than a week. Mem boards work great. Would recommend to anyone needing mem boards - also great price."
"Upgrade Nation treated me exceptionally well. Their prices were the best, and they responded very quickly to correct an order that I screwed up. And they did it with respect and speed!"
"I got 2 TMTC 512MB PC2100 266MHZ 200 PIN DDR SODIMM memory chips atleast $10 cheaper than any other place I found."
"I ordered a Sony DVD-30A drive that came in with no User Guide, Warranty Card or Screws which I understood went with the drive. I wrote to them and they told me to take it to my local technician. I asked for a return number and did not receive one. I think that I may go ahead and send it back to them and have Visa take the charge off my card.
Needless to say this will be my last transaction with Upgrade Nation.
"
"bought a SDRAM to upgrade my computer, found a good price for the chip, item arrived as described, packing was good and delivery was sooner than I expected, definetly will do business again "
"I placed an order for two Maxtor 200GB hard drives from Upgradenation. Within a few hours of surfing, I found two 250GB's on another site for about ten dollars less. Needless to say, I was floored. To my surprise, Upgradenation sent me two 250GB's at no extra charge. That's what I call service. Most sellers would not have done that without a hassle. I didn't even have to ask. They just did it. Thanks Upgradenation. I will order from you again. "
"The price was very good.
Ordering was easy.
Delivery was prompt.
Item was well packed"
"Good price... Free shipping... shipped out the day after I ordered...I recieved my purchase quickly. I can't think of anything else they could do."
"very good service and order arrived on time. The service was wonderful and they kept emailing me about my order. The package was pack very strong and the item was very secure. I enjoyed ordering form this company because they were very professional. thank you upgradenation for all your service. thank you"
"I ordered via internet on a weekend and then talked to customer service on Monday to upgrade my shipping. They were very professional. Product arrived promptly. Painless and good. Highly recommended."
"WT 575i -- 575 watt PS - great price! Dual PCI-E/ SLi ready,Dual serial ATA,Dual fan,20 + 4 support.
Free shipping. Arrived in 6 days.
Will definitely do business with these guys again.
Their prices are very competitive."
"Great price and prompt shipping! Heard back from them within three hours of ordering that the product had been shipped! And quick reply to query regarding rating! Thanks! Will check with them again for memory upgrades!!"
"wonderfull expirience Shipped Promptly
recomend to evryone"
"Easy to find the memory that I needed. They mailed it out the next day and I received it 2 days later. "