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Verified
5/5

2005-11-22

"Very fast delivery and good price.
I bought Olympus emory card, which arrived safely packaged and 2 days after I placed the order
"

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Verified
1/5

2005-11-17

"I've been purchasing online for over 7 years, and this one's a doozy...

I ordered a Sandisk 256 MB Compact Flash memory card from "upgrade nation".

And, just a few minutes ago, I received via UPS a Toshiba 256 MB Compact Flash memory card from "Downgrade nation"...

This is real cute....who the heck are these people? Dont tell me this was a mistake.....Their email confirmation to me stated "Sandisk".....Their packed invoice to me stated "Sandisk".

AND, I read here at "Resellerratings", that their rating is "superb", at least that's how I interprate this rating stuff..

No, I'll not return the Toshiba card. I just checked the card out in my camera and card reader, and it works, so far....

Of course this was the first time, and the last time I'll deal with this incompetent company...
"

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Verified
5/5

2005-11-15

"Ordered 128-MB PC-1066 Samsung RDRAM which are increasingly difficult to find. Price is not the lowest but is among the lowest from what I considered to be a reputable dealer. Items received on time and works fine. On-line ordering process was straight-forward and simple. Good experience."

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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Delivering products damage free
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Verified
2/5

2005-11-15

"I ordered an item that was not as advertised.
I tried calling them, (WE"RE ONLY A PHONE CALL AWAY", AS PER THERE WEB SITE). And got nothing but run around for 20 minutes. I have yet t get any response and expect to decline charges with my CC company.
"

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Verified
4/5

2005-11-06

"Excellent price (2 512 mb laptop RAM chips for $54 each). Standard shipping took seven days, the chips work very well."

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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
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Verified
5/5

2005-11-04

"Extremely easy to use site. Phone contact easy to make too. Product ordered on Friday (28 Oct), arrived Wednesday (2 Nov), with NO shipping or handling fees. VERY EFFICIENT! We'll be back."

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Verified
5/5

2005-10-26

"Excellent communication, quick delivery, good item, as described. Would do business again anytime."

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Verified
5/5

2005-10-23

"Very good pricing. VERY fast shipping. I was amazed to recieve my order so quickly. Will Definitly do business with again.
Walt Dudley
Owner
Paradise Computers
"

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Is committed to quality products and services
Is consumer focused
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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
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Verified
4/5

2005-10-12

"WADERFUL SERVICE - GREAT BUGING EXPERIENCE - GOOD VALUE"

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Verified
5/5

2005-10-08

"I received my order today 10/7/2005 and am very pleased with the purchased. I did alot of price and product comparisons over a period of two weeks before I decided to go with upgrade nation. I am glad I did. The price was right and so is the memory stick."

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Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
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Verified
1/5

2005-10-07

"sent me the wrong item. I was told twice the item was in stock, only to find out that it was not. I only found out the item was not in stock by calling to find out where my correct replacement was"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
N/A
Being easy to reach
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Being knowledgeable
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Making decisions on their own
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Resolving problems
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Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2005-09-18

"I placed an order for a memory stick, when it arrived, I realized I ordered the wrong type. I sent an email to Upgrade Nation and they quickly replied saying to include a copy of the invoice and the email from them with the memory stick and they would replace it without any trouble. The package had also been opened. One week later, I had the memory stick duo that I needed. Great service, even if the purchaser screws-up!"

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Verified
5/5

2005-09-17

"Notebook memory I ordered arrived Priority Mail 5 days from time of order. The memeory (2x512) were both defective. Contacted customer service on Monday, recieved an RMA and returned it the same day Priority Mail. Received the replacement memory 5 days later (Saturday) Priority Mail. The replacement memory actually appears to be of a better quality than what was originally supplied. The replacement memory functioned perfectly. This was excellent customer service as they resolved the problem quickly and with a better quality product. Definately would purchase from them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Being knowledgeable
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2005-09-07

"Price was very competitive. Received well wrapped package promptly with free delivery. "

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Verified
5/5

2005-09-05

"Very satisfied with the prices, prompt free delivery, and the merchandise. "

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Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
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Overall web site
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