ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.78/5
Chance of future purchase:
0.30/5
Shipping & packaging:
0.67/5
Customer service:
0.75/5
Return/Replacement policy:
0.77/5


1/5

2024-08-21

False advertising!!!

"I ordered what looked like super cute jeans flared at the bottom. I checked the material on the item BEFORE I ordered and it said 100% denim. Received them about 3 weeks later. NOT DENIM. 100% POLYESTER…the denim is just printed on the fabric. waste of $50 but feel returning would be a headache. I will not order from Ursime again. I’d attach a picture of the advertised product as well as the label on the actual item if I could!! "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Likelihood of customers making future purchases

1/5

2024-08-12

WORST EXPERIENCE EVER IN ORDERING CLOTHES

"Dress was print of what was advertised. Waited six weeks for it and it came with a broken zipper. Worst order experience EVER. AVOID!!!!!!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-08-12

not what advertise

"I ordered a dress from them which was supposed to be a cotton mix, the dress looked nice in the picture. What I received was a bad replica of the dress 95 % polyester and 5 % spandex. It feels like an old lady's winter elastic pantyhose. Waste of over 50 $, I am planning to take it to the used clothes store. Dont order you will not get what is in the picture"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

2/5

2024-08-07

SIZING CHART UNDERSTATED

"I ORDERED THESE PANTS TWICE!!!! EACH TIME I RECEIVED BACK PANTS THAT WERE TOO SMALL. I ORDERED STRICTLY FROM THEIR SIZING CHART. TOTALLY ANGERED BY THIS TRANSACTION! I'M DONE! UGH!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

1/5

2024-08-02

Lack of Customer Satisfaction

"I ordered this particular pair of expensive shorts twice and each time I was sent shorts that were totally different. No at all satisfied with these transactions."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-07-30

Worst company I've ever ordered from

"DO NOT BUY FROM THIS COMPANY!!! I orded several items from this company and not one item looked like the description or picture. The quality of items I was sent was very poor. The sizing was all over the place and nothing quite fit the same. Returns are very difficult. The cost for what you get is terrible. Materials are cheap and designs are printed not embroidered. Listen to the reviews and don't risk it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-07-22

Deceived

"Skirt doesn't look like pictures and doesn't have pockets as described. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2024-07-18

Order

"I placed an order on May 28th and it is July 20th. I atill do not have my order. The tracking link does not work."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-07-12

Do Not Order From This Company !

"Do not do business with this company. I tried to return several items that I purchased. I was disappointed with the quality and fit . I requested a return label and was told they would offer me a partial refund and a coupon for future purchases. Also stated was the ridiculous charges for an international return. The package was mailed from a US address and I offered to return to same address in original package. . Support from this company refused that offer. I am contacting my credit card company to dispute WARNING….DO NOT PURCHASE FROM THIS COMPANY ! I will write negative reviews everyplace I can until I am issued a full credit and instructions for return to same address that the package was mailed from !!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2024-07-06

Excellent Customer Service

"Was very pleased with their Customer Service; went above and beyond. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-06-28

Scam, Run and don’t look back!

"The reviews say it all. Sent item was not as pictured. It should have been embroidered but sublimation. Shoes ordered couldn’t return due to obstacle course. I accepted that I threw my money away. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-06-27

Do not order from this company!!!!

"I purchased a maxi dress. The pictures were beautiful! But the dress is not what the pictures represent. Returns are impossible to complete. They want a picture of the dress not sure if I take pictures of what I received or their pictures online. Anyways you can only email them to get a RO # which they do not respond to emails sent to them and you have to pay for the shipping back to them. It costs more to send back to China then the dress is worth.There is no way to contact them and they do not respond to emails either. SAVE YOUR MONEY. Pass on this store "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-06-21

DO NOT WASTE YOUR MONEY

"Pictures of clothing on the web site are GREAT - but the reality of what you receive is much different. Poor quality. My "sweater" was a sublimated picture of a sweater. My demin overalls ARE NOT DEMIN!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-06-17

DO NOT ORDER ANYTHING FROM THIS SITE!

"The items pictured on this site are lovely and quite desirable. The actual items shipped in no way, shape or form resembled the items on the website. I think the only items that are the actual pictured product is what the model is wearing. This website is intentionally deceptive and they make it almost impossible to return items. I ordered "embroidered" wide leg pants. There is not ONE STITCH of embroidery and the quality of the fabric is suffocating and disgusting. Someone should put these people out of business immediately! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2024-06-07

Breathtaking Poor Quality

"I received the skirt I ordered and it in no way resembled the photograph. It was a very cheap fabric which appeared to have denim block printed onto the flimsy fabric. I immediately emailed the designated email to request to return the skirt. I was asked to supply item numbers, a photo, the order number multiple times. I promptly provided the information three times. They still have not replied except to send me a "how did we do" survey, which I deleted. The item description was poorly written at best, intentionally deceptive at worst. The customer service is non-existent. I will NEVER shop here again. Finally, when searching to leave reviews for Ursime I found nothing but negative reviews up to and including someone who said it was a scam."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges