"No problem booking car which was excellent value for money plus also received free upgrade."
"Carol successfully answered my question about free additional first driver"
"Ila Walker fixed a problem with my email (caused by me!) quickly and efficiently."
"Efficient and Quick answers to my requests ! Thank you Nancy for your help."
"I got contacted by their rep Nancy a week before the booking, telling me that they found a cheaper deal for the same car.
Great service by a rental car agency!"
"I had to modify my reservation. Dave in the live chat resolved. very helpful"
"Nathan Mehta did a great job of online customer service when I asked for my booking confirmation voucher, I am expecting a smooth and enjoyable experience when I start my trip tomorrow. "
"I wrongly booked a manual vehicle and reached the online customer service. And Bella helped me make a change on the booking. It was a very smooth and easy process. "
"I have yet to collect our rental, so a follow up review may be necessary, but the glitches and issues I had when booking were resolved quickly and efficiently by Nathan. I felt reassured and confident that all was well after a live chat."
"quick respons to my question"
"I left 500 euros as a deposit for the car. But 4 months later I still haven't received it."
"Good experience for me
Thank you Bella"
"تعامل سريع ومميز، وكان الموظف ناثان مميزاً في التواصل "
"This was the most straight forward car rental that I’ve ever experienced. Dominic made the process so simple and easy. I would definitely recommend."
"Garry was brilliant. He was quick and efficient. Thank you "
"I contacted vipcars with a question regarding an email i received from the car supplier. Bella answered my question and then when I told her that I had seen the same car had been reduced she initiated a refund almost instantly for the difference of over £90. Amazing customer service from bella"