ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2021-07-24

Arlo Refurbish

"Can't complain, the product came in as ordered. It's refurbished, so we'll see how well it works and the companies response time and reaction. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2021-07-29
A rep from VIP Outlet, Support_, has responded:

“Thank you for your review, We are glad to hear that your purchased went well. We look forward to seeing you again soon!


Verified
5/5

2021-07-23

"everything was great user interface is very easy."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-07-23
A rep from VIP Outlet, Support_, has responded:

“Thank you for your amazing review. We look forward to seeing you again soon!”


Verified
5/5

2021-07-22

Excellent

"After email was correct all went great"


Rep reply posted 2021-07-23
A rep from VIP Outlet, Support_, has responded:

“Thank you for your review, We are glad to hear that your purchase went well! Looking forward to see you again soon. ”


Verified
5/5

2021-07-22

"Good Price, Good Delivery, Good Service. Thank you!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-07-23
A rep from VIP Outlet, Support_, has responded:

“Thank you so much for your feedback. We are very happy to hear that your purchase went well. Hope to see you again soon! ”


Verified
5/5

2021-07-21

great deals

"needed a tv for school and this was the best deal i've seen"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2021-07-23
A rep from VIP Outlet, Support_, has responded:

“Thank you for your review. We’re glad you had a good experience and hope to see you again soon.


Verified
3/5

2021-07-21

Address issue

"Have only placed one order with VIP. Tried to place a second order, but got a message saying that the shipping address was in use on another profile. Had to check out as guest, so not a huge issue, just makes me wonder about these other accounts that may or may not be lurking out there with my address..."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2021-07-19

Shop till I drop!!

"Great prices....I was shocked"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-07-22
A rep from VIP Outlet, Support_, has responded:

“Thank you you for your feedback. We’re glad you had a good experience and hope to see you again soon.


Verified
5/5

2021-07-18

Great Price

"Sent this item to my Brother In Law as a gift. He’s yet to set it up but I will see him soon and assess the performance. As to the buying experience it was an easy online purchase. Shipping was as described and the item arrived on the day given. If the item works as well as most sound bars in that price range (retail price) and if it is in as good shape as the description on the website gave then I’m sure I will be very happy with the purchase. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-07-20
A rep from VIP Outlet, Support_, has responded:

“Thank you for the wonderful review and for taking the time to share your feedback We look forward to seeing you again soon!”


Verified
4/5

2021-07-18

reCaptcha is not set

"I mostly enjoyed my experience, until I got to the checkout. No amount of switching browsers or turning off browser extensions allowed me to get past the "Recaptcha is not set" error. Finally signed up on the page with an account and the order went through."


Rep reply posted 2021-07-20
A rep from VIP Outlet, Support_, has responded:

“Thank you for your feedback. We are terribly sorry to hear what you have gone through. hope to see you again soon.


Verified
5/5

2019-07-19

Great Seller!!!!! Fast Shipping!!!!! Very Nice Television!!!!!

"Ordered 50 inch Onn 4K Television. Was here within the week. Well packed. Like New. Very pleased with my purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-07-20
A rep from VIP Outlet, Support_, has responded:

“Thank you so much for your feedback. We know it takes time and we appreciate your effort! We’re glad you had a good experience and hope to see you again soon.”


Verified
5/5

2021-07-17

Excellent Product Condition

"This was my first time ordering from VIPOutlet and I was not disappointed. The product I ordered shipped very quickly and was packed very well. The item condition was even better than I expected for a refurbished item. It did not have any marks or scruffs on the body of the Kobo e-reader and the screen did not have any defects. The savings for ordering the refurbished item was definitely worth it and I will order more stuff from this website."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-07-20
A rep from VIP Outlet, Support_, has responded:

“Thank you so much for your wonderful review.. We are very happy to hear that your purchase went well. We look forward to seeing you again soon!


Verified
5/5

2021-07-17

VIP is wonderful

"VIP has wonderful products at a great price. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2021-07-20
A rep from VIP Outlet, Support_, has responded:

“Thank you so much for your review. We’re glad you had a good experience and hope to see you again soon.


Verified
5/5

2021-07-16

Best certified refurbished electronics!

"Quick shipping great price and discounts excellent products! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2021-07-20
A rep from VIP Outlet, Support_, has responded:

“Thank you so much for your feedback. We are very happy to hear that your purchase went well. We look forward to seeing you again soon!”


Verified
5/5

2021-07-13

"i got error coded alot "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2021-07-16
A rep from VIP Outlet, Support_, has responded:

“Thank you for the 5-stars! If you need anything else, we are always here to assist. ”


Verified
3/5

2021-07-10

Great prices marred by flawed checkout process

"Checkout process (using Firefox 89.0.2) did not work properly. I was unable to enter and save my payment information even though all fields were correctly filled out. It would allow me to enter all information with no errors, but after saving reverted back to "No payment information saved." Attempted to use "Live" chat, but no response.
I finally had to go into my account settings to add my payment information, and then it kept requiring me to log in again at every step. Checkout and account management portions of site need some serious attention.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2021-07-13
A rep from VIP Outlet, Support_, has responded:

“We are terribly sorry to hear what you have gone through. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.

Please reach out to us directly at 888-792-7372 or email us at support@vipoutlet.com at your earliest convenience.