"SYSTEM SAID MY ADRESS WAS IN USE WITH ANOTHER ACOUNT WHEN IT WASNT."
"Not happy with your quality control
Honest in quickly refund for both returns "
"Was able to find hard to find products at good reasonable prices."
“Thank you for your wonderful review. We're glad you had a good experience and hope to see you again soon.”
"Found a Mac book at a good price"
“Thank you for your review. We look forward to seeing you again soon!”
"I purchased an item (doll) that was exactly what I had been looking for, and at a price that was less than half of what it was at other places that I checked. My item had free shipping and it arrived very quickly. I was delighted with my item and the service that I received from VIP Outlet. I look forward to doing repeat business with them. Thank you, VIP Outlet! You are awesome!"
“Thank you so much for your feedback. We are very happy to hear that your purchase went well. We look forward to seeing you again soon!
”
"The address I selected gives an error stating the address is incorrect. I live in an apartment so I also tried using the apartment offices address but received the same error.
My address- 7970 Southwest 24th Place, Davie, FL 33324
Apartment office - 2571 SW 79th Ave, Davie, FL 33324"
“Thank you for your feedback, We are terribly sorry to hear what you have gone through. This issue probably came from having multiple accounts using the same shipping address. but to assist you further Please reach out to us directly at 888-792-7372 or email us at support@vipoutlet.com at your earliest convenience. ”
"I ordered a laptop from vipoutlet Friday morning. The price was great and I was happy with the purchase, come Sunday night I receive an email that the order was cancelled. Something feels off about this entire process because there were 3 of the item in stock and it was advertised as Grade A. The reason for the order being cancelled was "it did not meet our highest standards so we needed to cancel..." They should not bother listing the item cause this leads to frustrated customers like myself. At the very least they could email the buyer and see if they are interested in purchasing the item at a discount. They sell Grade B items so they should be able to offer this as a compromise to keep both parties happy. I will continue to update this post as I find out more info because something feels off."
“We are terribly sorry to hear what you have gone through. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
Please reach out to us directly at 888-792-7372 or email us at support@vipoutlet.com at your earliest convenience.”
"I learned about VIP OUTLET through Walmart.com and decided to go direct to the source. Great prices but buggy website. The customer service was amazing, as they gave me a call back within 12 hours of me reaching out--over the weekend!
Definitely going to buy more electronics here."
“Thank you so much for your feedback. Our priority is customer service and we are ecstatic that we met that mark! If you need anything else, we are always here to assist. hope to see you again soon.”
"I purchased a brand new HP Laptop - 15-gw0010wm form Vip Outlet. I got a great deal, compared to other websites selling the same laptop. The laptop is perfect, and highly recommend it to anyone looking for a new school laptop. It has great features, that are easy to navigate and it is super fast. VIP customer service is always resourceful and very understanding. They do stand behind thier warranty, and I highly recommend that you buy your next laptop from Vip Outlet."
“Thank you so much for taking the time to review.. We know it takes time and we appreciate your effort! We’re glad you had a good experience and hope to see you again soon.
”
"Very easy to order on line and excellent delivery on time too!"
“Thank you for leaving a 5-Stars review. At VIPOUTLET, we continuously strive to serve you better. We look forward to seeing you again soon!
”
"I quickly received a gaming laptop for a great price that was effectively in new condition. I opened it up and stuck some ram and storage in, and now it's like I have a powerful brand new gaming laptop for under $800 after tax and upgrades."
“Thank you for the amazing review. We’re glad you had a good experience and hope to see you again soon!”
"I bought a tablet that was rated "B grade" and it showed up perfect, not a scratch, even though the B grade allows for small blemishes. It seems in perfect order. I will be coming back to VIP Outlet. What they could have done better, was to enclose an invoice. It seemed oddly impersonal, to get the product without any paperwork. Also, I thought I had checked out with a 10% of first time purchase coupon, but somehow that didn't get applied. It was still a great buy. I recommend this store."
“Thanks for taking the time to leave a review. We know it takes time and we appreciate your effort! We’re glad you had a good experience and hope to see you again soon.”
"Excellent service, excellent product"
“Thank you for your feedback, We’re glad you had a good experience and hope to see you again soon.
”
"IPHONE 11 FOR ONLY $450 IS GREAT."
“Thank you for your review, We’re glad you had a good experience and hope to see you again soon.”
"The service was good. The product I bought is not the best despite the characteristic are the highest in the industry. A bit disapointed with some components but I keep the product because it respond to my actual need."
“Thank you for a very well-rounded and thorough review. We look forward to seeing you again soon!”
A rep from VIP Outlet, Support_, has responded:
“We are terribly sorry to hear what you have gone through. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
Please reach out to us directly at 888-792-7372 or email us at support@vipoutlet.com at your earliest convenience.”