"Checkout process (using Firefox 89.0.2) did not work properly. I was unable to enter and save my payment information even though all fields were correctly filled out. It would allow me to enter all information with no errors, but after saving reverted back to "No payment information saved." Attempted to use "Live" chat, but no response.
I finally had to go into my account settings to add my payment information, and then it kept requiring me to log in again at every step. Checkout and account management portions of site need some serious attention.
"
"Alot of off the subject stuff comes up like your looking for it and not"
“Thank you so much for your feedback, . We look forward to seeing you again soon!”
"Got a 10% off code for first purchase!"
“Thank you so much for your feedback. We are very happy to hear that your purchase went well. We look forward to seeing you again soon!”
"They are prompt in getting items out to you, if you have a problem it is resolved within hours, not days or weeks. You will not go wrong with VIP Outlet. Give them a try. They actually do their jobs, and I am a satisfied customer."
“Thank you for your review, We’re glad you had a good experience and hope to see you again soon.
”
"i bought the desktop in good price!!"
“Thank you so much for your feedback. We are very happy to hear that your purchase went well. We look forward to seeing you again soon!”
" Arrived in perfect condition in excellent packaging . Less than 1/2 price of store . Good job to all the worker Bees there at V.I.P. Thanking you I am. Genepa"
“Thank you for the wonderful feedback with VIPOUTLET. We’re glad you had a good experience and hope to see you again soon.”
"easy to buy, very good prices"
“Thank you for taking the time to share your feedback with VIPOUTLET. Looking forward to serving you in the future!”
"Can find better deals that you know aren't a scam. The items aren't always in stock but this is the best place to find used items."
“Thanks for taking the time to leave a review . We know it takes time and we appreciate your effort! I hope to see you again soon.
”
"It's first time to buy something using this, Great deal."
“Thank you so much for your feedback. We are very happy to hear that your purchase went well. We look forward to seeing you again soon!”
"It has great price on popular items."
“Thank you for the 5-stars! Hope to see you again soon!”
"Have had no problems since I have used this website"
“Thank you for your review, We’re glad you had a good experience and hope to see you again soon.
”
"I bought two Lenovo Thinkpad laptops from this seller, one year apart. The first one was already a GREAT deal and came in a brown box generic package. The second one was an even better deal and came in official, sealed, Lenovo packaging - refurbished. Most pristine unit I have ever seen. Definitely bookmarking this seller to look for really good deals, AGAIN! "
“Thank you for the wonderful review and for taking the time to share your feedback with VIPOUTLET. We’re glad you had a good experience and hope to see you again soon.
”
"I bought a refurbished iPhone 12 mini. It exceeded my expectations in shipping speed and product condition. The packaging, system and battery health is 100% and mint! "
“Thank you for your review, We know it takes time and we appreciate your effort! We're glad you had a good experience . If you have any questions Please reach out to us directly at 888-792-7372 or email us at support@vipoutlet.com at your earliest convenience. ”
"Easy check out with great coupon."
“Thank you for your feedback. Hope to see you again soon!”
"Ordered a refurb "Grade A" laptop. It was shipped within 48 hours and in-hand within 4 days. Laptop looked brand new; no sign of use at all. Definitely recommended!"
“Thank you for amazing feedback, We know it takes time and we appreciate your effort! We’re glad you had a good experience and hope to see you again soon.
”
A rep from VIP Outlet, Support_, has responded:
“We are terribly sorry to hear what you have gone through. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
Please reach out to us directly at 888-792-7372 or email us at support@vipoutlet.com at your earliest convenience.
”