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1/5

2012-08-22

"Initially emailed support after my order of a single item had not been marked as shipped online. The part showed as being in stock at the time of order and again a week later when I contacted support. Received a quick email back saying that the support rep would check into the order.

I waited a couple of days without receiving a response back. I checked online, it still hadn't shipped and was still marked as being in stock. I contacted support again asking what was going on with my order. No response. The next day, I received an email saying my order had been cancelled and a quick apology message saying that there was a miscount in the warehouse and this item was out of stock. I checked the website a few hours later and noticed the website says this item is in stock.

Lastly, I got an email from ValleySeek two days ago asking for a review. The item is still in stock. This is ridiculous. Why let customers place orders for items that are out of stock? Why not let them know that it is out of stock? Why did I have to contact ValleySeek multiple times to find out this was out of stock and get my order cancelled? Would I have lost my money if I hadn't contacted ValleySeek multiple times? This seems ridiculous from a place with good Google Shopping reviews/rating! Maybe they do get things right sometimes, but realize that you are taking a gamble if you order from ValleySeek and you will not get anything quickly.

Thank you
"


5/5

2012-08-22

"Easy to order, very competive price, super fast shipping, excellent communication on order and delivery, fairly well packed, unit received was as advertized. I would certainly buy from ValleySeek again. "


2/5

2012-08-22

"In stock item ordered 8/12 during MA tax free weekend. Item still not shipped, although it remains in stock. Contacted support website on 8/17 asking status of shipment and explanation of collecting tax during no-tax weekend. No response from their system through 8/21. Called a number I found on their site 8/21, was told someone would look into it at the warehouse.

I did receive a shipping notice at 3:22PM, but fedex still does not show anything in their system. I have also not heard back about the tax question.
"

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5/5

2012-08-17

"Superb merchant! Prompt shipping. I was a bit reluctant at first but am now assured."


5/5

2012-08-17

"Fast shipping, great product."

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5/5

2012-08-17

"Great service. Excellent prices, prompt delivery"

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5/5

2012-08-16

"Received in a timely manner in excellent condition.
"


4/5

2012-08-15

"i want to buy quantity of three and when i edit the order only allowed me to buy one, so thats what i got .. only one
"


2/5

2012-08-14

"After 4 days I decided to cancel my order because it didn't ship, and I would look for it elsewhere. Then they said it wasn't in stock anyways. I guess it all worked out, but you would think the same or next day after ordering they could have said it wasn't in stock at least."


5/5

2012-08-13

"I like Valley Seek for hunting items"

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5/5

2012-08-12

"I ordered and received prompt delivery of a factory-sealed pair of Sony Bluetooth Headphones."

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5/5

2012-08-12

"Shipping was extremely fast. Item was as described. Price was the best on the internet."

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5/5

2012-08-12

"Very happy fast shipping great price"

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5/5

2012-08-12

"I was very pleased with the experience that I had with ValleySeek. The delivery time was very fast and the packaging of the product was that of expecting a lot of abuse, which did not happen. I will recommend highly to do business with. Thanks for such good service"

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5/5

2012-08-11

"Buying from ValleySeek, is always very secure; shipping is fast and you are constantly informed of the status of your order. Very satisfied with this company customer service."

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