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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2015-08-11

"Ordered and payed for a phone for my sons birthday, as advertised by your company, only to be notified that your company had run out, and still no idea when you are getting more in !!!! Don't say you have them in stock if you don't!!!
NOT HAPPY
"


Verified
5/5

2015-08-11

"Great service. I was notified all the way through the shipping and delivery process and the goods arrived earlier than expected. "


Verified
5/5

2015-08-11

"On price: as the website shown, no argument there.

On delivery speed: Ordered on 28th Jul, Received on 6th Aug, which's pretty fast given the website shipped my order on 3rd Aug from Hongkong.

On product Quality: the product is a lumia phone, so I checked the IMEI code on Microsoft website it's verified, yet without official warranty service (stated as under local warranty care)

On customer service: Responded me within the same day to my enquire towards the product shipping status.

Overall: the services on this order is perfect.
"


Verified
1/5

2015-08-11

"Incomplete and faulty product. It seems like it was a return or a second of some kind. RMA process is a joke. They only reply to the ticket after a phone call is made and even then they ignore the words RMA and REFUND. I will never shop with them again. Just like all the other reviews I've read about them online. I know they're cheap but it's not worth it."


Verified
5/5

2015-08-11

"Curious why two different packages were used to deliver the items but apart from that their service was exemplary."


Verified
5/5

2015-08-10

"Exceptional service - easy checkout, kept me informed along the way, very quick delivery and responded to questions in a timely manner. Would recommend buying from them. "


Verified
2/5

2015-08-10

"Still haven't received the camera I ordered approx 1 7days ago."


Verified
5/5

2015-08-09

"In less than 10 days, my order finally arrived in perfect packaging and condition. They were absolutely fantastic."

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Verified
5/5

2015-08-09

"Bought a Canon G7x camera from them, before I read the reviews!! spent 8 days worrying, but, I have to say the whole deal was perfect - they kept me informed all the way. After 8 days the camera arrived via Hermes who also kept me informed.
Camera is perfect as you would buy in UK shop. Have registered it with Canon, no problem. Tremendous saving and now I will buy from them again with no hesitation.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2015-08-09

"Perfect! Delivery on time, perfect phone for that amount of money. "


Verified
5/5

2015-08-09

"Thanks for the good service I'll use and recommend ValueBasket in the future. Edmund"


Verified
4/5

2015-08-08

"Good service, delivered on time. Reliable. "


Verified
3/5

2015-08-08

"Great price , super cheap but delivery time longer than expected "


Verified
5/5

2015-08-08

"I was unable to go through with the purchase so I cancelled. I received the refund in full and I was informed about the process at every step. I was very impressed. "


Verified
2/5

2015-08-07

"I oordere two weeks ago and the item has not left the warehouse "