ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-08-07

"I was very pleased with the postage included price, and the speed with which I received the item. Thank you"


Verified
4/5

2015-08-07

"My order was just received after being "in queue" status for more than 2 weeks. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2015-08-07

"I purchased a mobile phone which was delivered within a few days. I am very happy with my phone and the service and have recommended Value Basket to friends and family. "


Verified
5/5

2015-08-07

"valuebasket was indeed one of the best online reseller in Australia,
1. fast response, (indeed actually response my order on the same day)
2. fast & safe delivery, (using the world known shipping company)
3. email tracking. (even valuebasket emails me the tracking detail everyday)

Thumbs up!
good work valuebasket!
"


Verified
3/5

2015-08-07

"Had previous orders with them, but service has not been so good this time. The product I chose turned out of stock and they were unsure of availability. Instead, they had offered same item on a different color which I agreed on. A new order has been created but took time also for dispatched. Delivery has just been completed after 3 weeks and arrived with an incompatible plug."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
3/5

2015-08-06

"Order made 23rd July, not yet received 7th August, with very little communication in between."


Verified
1/5

2015-08-06

"I have cancelled my order with value basket, and am awaiting a full refund. I found for a company that were advertising goods in stock, their service was pathetic. It took five days to approve my item and two days handling before I smelt a rat. I then checked many more review sites for this company, and found there were many more unhappy people who had either never received the item, or been refunded their hard earned money. I cancel this order on the seventh day of the cooling off period if 08/08 2015. Having looked again at the positive reviews on trust pilot and this site it made me think of just how many of them were genuine. I have also looked again at the very polite reply's given by this company to people who have issues. i genuinely believe that these are just another delaying tactic to keep you at bay, having received one myself last time I wrote on the site. I am now awaiting a full refund and will keep updating this site as things proceed."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A

Verified
5/5

2015-08-06

"Their service has been very satisfactory and competent. Order came within the promised time frame and product has been working great. Happy to shop with them."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
N/A

Verified
5/5

2015-08-05

"Wasn't able to track my order when it was dispatched. "


Verified
4/5

2015-08-05

"I ordered a Panasonic Lumix TZ70 which I am very pleased with. I expected to take delivery within 5-8 days it took 14 days. It apparently got held up in customs which surprised me as I cant find anywhere on there website that it was coming from foreign shores I still have no idea which country it was dispatched from. At that point I did wonder if it would arrive at all, but it did it was well packaged and I was kept informed of what was happening along the way. So all in all a very good outcome and I would use again, Value Basket prices are very competitive. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
4/5

2015-08-05

"Great service, but local delivery company somewhat questionable."


Verified
4/5

2015-08-05

"good service, prompt reply, fast delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A

Verified
5/5

2015-08-05

"They were perfect to deal with. Best price and delivery on time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
3/5

2015-08-04

"Delay with shipping at the same time customer support team responded to me after 48 hours. No information was received as to the cause of the delay not until the dispatch email was received."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2015-08-03

"Very professional .No issues and quick turn around."