"brand new and geniune products
Fast delivery
Good price
"

"Horrible store! I made my order, and the suspicion that they just want to steal my money, coming up with different excuses to not send me my order!"

"Unbeatable prices, fast delivery, good customer service."

"wrong informtion was provided verbally compare to email comunication on the status of the current order"

"Everything went really well. I got what I wanted, when I wanted it."

"The shopping experience with value basket was a disgraceful mix of mis-communication and mis-information. I ordered a mobile phone which was listed as being in stock. Later i was informed some formalities were being dealt with and a quality check taking place. Then i was informed the order was awaiting despatch. Then i am told the item is not in stock which i questioned and after 20 days from placing the original order i was informed the order had been cancelled and it will take 7 days for a refund to be actioned!! Overall this experience has left me very disappointed and still without a phone!!"

"Goods sent direct from Hong Kong with Japanese instructions for Australian customer!!!"

"Phone arrived quickly - great service. Website easy to use & good communication in answering my question about service in case of product problem."

"A well thought-out website,producing a strong impression. Good experiences from the professional administration sales team because they care."

"A fast no-hassle exchange. I am delighted with my fantastic new phone."

"1. Item was delivered within 5 working days.
2. Item was well protected when received.
3. All accessories were present.
4. New as promised.
5. The item is in working condition."

"item was listed as having 6 available when i purchased and shipping within 2-6 days. it has been 3 weeks and the item has still not been shipped. my guess is they didn't have 6 items available at all.

I received an email after 4 days to say there was a delay in the warehouse and it would be shipped in another 2 weeks. what warehouse has a delay that bad.?!"

"Ordered and paid on 06/04/2015. Waited until 16/004/2015. No sign of the item ordered. Emailed and queried. Was told the item was not even dispatched. Later, when received the email with the tracking number, clicked on the button. Was told "the tracking number NOT found" It is a first bad impression on the first time buying form Value Basket. Give 2 stars rating because it was a quick respond from the email I sent to ask "Where my item is".
"

"There was only a mismatch between when you said you would send the item and when it was actually sent
Apart from this everything else worked fine."

"Price is good.
Delivery is fast.
Product as described"