"I was very impressed with not only the professional way my order was handled, but the extra steps the company took in making sure my order was processed smoothly but also they took many extra steps in regard to security to ensure that this was a legitimate order and not a order stemming from identity theft. I had to contact Vigor for a minor issue upon receipt of my system and the person I spoke to was patient, courteous and extrememly knowledgeable. I would not hesitate to purchase again should the need arise and also recommend Vigor to anyone seeking this type of system. The computer is for my 15 year old son and he is just LOVING it. Not only does it perform exceptionally well, it looks cool with a clear panel and neat lights. As a person of hardware background, I was impressed to see 4 - FOUR fans working to keep the system cooled, knowing Heat is the #1 enemy of electronics. KUDOS to Vigor. A great system and a great service.
"

"Vigor needs to learn what customer service means, they may make great computers it will be a couple more days before I know, but their customer service is terrible. This fact alone I would never make another purchase with this company. The purchase online was simple enough, however I was not contacted within 48 hours to confirm my order as stated on my sale, it was more along the line of 96 hours and I contacted them. Which their 866 number reported as disconnected so I had to search their site for another number to contact them. They did not respond to any of the emails I sent them. Once confirmed I was in consumer limbo on the status of my order, which I had to contact them again to see if the system actually shipped, which the shipment was broken into two shipments which I was not informed about until half of it arrived and I had to once again contact them to inquire as to where the rest of my system was. Service is terrible, I will never do business again with Vigor.

Your response only shows how little you do know about customer service or deception. I was not contacted immediately nor left any message. I did not ask for a left handed mouse or complain about a motherboard problem. You offered an upgraded power supply because you said there was problems with the keyboard I had selected. There was no email stating the monitor would be shipped at a later date. How would I know there is a telephone outage in your area, is it my responsibility to determine the causes for your outages? The commercial line worked and I tried to explain to the person I spoke with the 866 number was out but due to his poor English he did not understand this. This was in no way an attempt at extortion, but relaying to other customers my experience with Vigor, which you seem to know more about my experience and perceptions than I do. The fact is I want nothing from Vigor, no more emails telling me how wrong I am, absolutely nothing again your defensive stance shows your lack of customer service.

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"I highly recommend Vigor Gaming. Our new system showed up as expected on time and I was amazed at the quality level of the build. Vigor's pricing was by far the best bang for the buck. The performance of our new system far exceeds my expectations."

"purchased 1x 80GB Toshiba laptop hard drive and 1x Intel E6400 Core2Duo processor.

Vigor is easy to deal with and has excellent customer service. I will easily consider them for my next purchase!"

"I bought the Vigor Monsoon II CPU cooler. This thing is awesome and cools better than watercoolers. (28 degrees centigrade at idle,& 32 under load on my Conroe E6600 over clocked to E6800 specs) The $149.00 is reasonable considering that your getting better performance than a water cooler and they start at $150.00 on up and require extra space, adapters and coolant that can leak in your computer. I emailed the company with some questions on the Monsoon II and got a reply back within a couple of hours. Great customer service"

"Still waiting for order to be ship. Have not recived a e-mail on what stage the order is in. "

"Bought an Artorius Pro from Vigorgaming with customized paint job.. man these guys did a readlly great job. I love it. It's like a car painting finish.. u have to see it to believe it. It's awesome. Also, the purchasing experience is good, their sales understood what I needed exactly when i spoke to them. they made it so easy. definitely recommended."

"I prepared $2500 for my new PC, but I was not sure which rig I should pick. So I called their toll free number. Surprisingly, someone answered immidiately and he really knew about which rig goes better with another. Later on I received my new computer and it's very well packaged with an inner box and an outer box to prevent any shipping damage. The pc runs very fast and without any problems and I'm happy to buy it from Vigor."

"Vigor Gaming is the best company I ever deal with it. They have a excellent tech support service and good products."

" So far, so good, they were quite nice, I was dealing with Tommy and Laura, both very knowledgeable and realistic. Laura told me not to buy a monitor from them, because it would cost too much. She was right, I got one on newegg for about 200$ cheaper, (viewsonic vx922,) and I got a sound card for about $60 dollars cheaper (soundblaster x-fi plat.) My specs are Amdx24800,xFxgeforce7900gtx,2gb corsair xms w/heatspreader,asus a8n32 sli deluxe mobo, 500gb raid 0 WD caviars, plextor 750a, no paint, tec2 cooling. price:2600$ after shipping. UPDATE::I just got my computer .. a little late. It wasn't vigor's fault. THey wouldn't ship to my location. They would only ship to validated credit card holder's address. personally I do not do credit, so I had to wait for that person to ship the computer, another 40$ at my expense, to my house. It came and I was giddy. I opened it up. I connected it to my moniter. I connected my keyboard and mouse. I turned it on. And blam! nothing. The 'on' button made this flash of blue light occur in my system. I thought, maybe the reset button was stuck. It wasn't. I was stuck with a DOA. I called Tommy, who was very helpful, and he walked me through taking everything apart because I did not want to ship back. The processor had come off in shipping. I put it on. The next problem was the RAM. It was DDR500 Ram, which, I do not believe is supported on the A8N32SLI Deluxe motherboard. So that didn't work. I called TOmmy back and he next day aired me DDR437 Corsair XMS. It works beautifully. The second set of DIMMS on the motherboard doesn't work. Will hopefully fix that kink, as I hope it is just in the bios. This computer destroyed every game I've loaded so far. I highly reccomend vigor, not only for their price, but for their service. "

"An excellent computer, in a reasonable amount of time, for a reasonable price. The only problem was that one of the sticks of RAM was bad. Overall, I'm happy with my purchase."

"I had done extensive research on getting a new upgraded computer and spend 3 months looking at all the websites of other companies. I settled on Vigor because of their rating and reviews and I must say it was a very smooth process dealing with them. I ordered my rig on July 19th over the computer. Vigor representative L.T. kept me informed through all steps of the process up to and including when it shipped. The system shipped on the 26th and was in my home on August 3rd. Exactly 2 weeks from when I ordered to when it arrived. Despite UPS' best efforts to destroy the outer box, the inside box was pristine and the computer was in perfect shape. I connected everything and I must say this thing is AWESOME. I have been using computers since the late 80's and this is by far the best looking and fastest functioning computer I have ever had. All programming ran flawlessly right out of the box. It is slightly noiser than I am used to, but I had also ask to have the cooling system upgraded, so I'll gladly trade a little noise for a cooler CPU temperature.
This is a great company to do business with and I highly recommend them to anyone out there looking to build a system. "

"Positive buying experience. Quick shipping and a good system. Vigor mostly responded to questions, but I did send one question which went unanswered. It wasn't a big deal, so I don't hold it against them. "

"The computer is awesome and the costomer service was very good."

"24MAR08:
Apparently Vigor Gaming keeps a close watch on Reseller Ratings posts, which is a credit to how they care for their customers. Within 24 hours of updating this review a representative both emailed and left a message stating they would like to straighten out this issue. I was out of town but will speak to them on the 25th of March and update this review after that conversation. They offered in the email to provide free labor but that I would have to pay for the parts that broke because the warranty was expired. While I am grateful that they are willing to offer free labor, I don’t see how the entire warranty should not be provided simply because I was deployed and unable to send the computer in for repair. If they would have responded to any of my various emails then I would have been able to initiate the RMA process during the original warranty period.

So early in 2007 I had some issues with the computer freezing. When I called customer support they said they didn't know what was wrong and kept blaming the RAM. I deployed to Iraq and sent them monthly emails trying to establish contact with technical support before my warranty expired. I never received a reply. Now that I am back in the land of working phones I will call them and see if they will fix the computer. If not I would strongly warn anyone considering buying a computer from Vigor. The graphics card was not properly seated and that is what was causing the computer to freeze. Eventually the graphics card died because dust was collecting inside it's housing. Hopefully they will honor the warranty even though it is expired. I did my best to contact them so I could get it repaired but they never responded...


Order a Vigor Gaming Computer Today!!

I had a few criteria in purchasing a new computer; a notebook with AMD Athlon 64 X2 processor, SATA hard drives, a top notch video card, and price. My search lead me to about five companies – which I am sure you know them if you have looked for a notebook like this. IBuyPower and CyberPower just didn’t give me the warm fuzzy feeling and convince me to shell out three grand. Voodoo was out of my price range. That left two contenders: Alienware and Vigor. As a past Alienware owner I really looked hard at their Aurora m7700 but they were overpriced and forced an operating system to be preloaded. I just didn’t see the point to purchase yet another copy of Windows XP when I own two copies of it already. That left Vigor Gaming Computer.
I was uneasy with Vigor because I had never heard of them. The ratings here at this site were what convinced me to give them a shot. As I browsed their rigs I was really left with two options: the Augustus or the Aegis. While the Atlantis is nice I was not going to sacrifice some of the features of the Augustus just for SLI. It was a tough call but I went with the Augustus for the extra CPU power. I ordered my system with the Athlon 64 X2 4400+ processor and nVidia GeForce Go 7800 GTX 256MB video card. Nice perks were the built in camera, WiFi/Bluetooth, and the amount and kinds of I/O ports. Vigor was also willing to omit the operating system and discount the price.
The order was placed on 1-Jun-06 and I received a call, as advertised, the next day confirming my order. I was told 5-7 business days for build time and an additional 5-7 days for shipping. My system shipped on 12-Jun-06 and arrived 16-Jun-06. I received the tracking number as soon as it was shipped. I turned it on and it fired right up asking me for an operating system.
Overall Vigor is well priced, delivered as promised, offered quality computers, and will really work with you if there are questions/requests. I don’t think I will ever buy a computer from somewhere else ever again.
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