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Product & services pricing
4.89/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
3/5

2015-07-27

"The bags are great. I did not get the washers that were suppose to come with the hardware. The bolts did not work. "


Verified
5/5

2015-07-27

"Installation was a challenge. I have backrest supports so longer bolts were required. It definitely takes two people. The bags look great on the bike ."


Verified
5/5

2015-07-27

"I LOVE MY BAGS....Ordered my bags late Saturday night and they were installed by Wednesday afternoon. Very quick delivery time and bags were easy to mount with clear instructions. My only issues mounting was i didn't have the right size bolts to mount the bags due to the fact that i have a quick release sissy bar. Easy fix though since i had other bolts on hand just a bit longer. Also if you need the taillight rerouting kit the instructions aren't real clear and had to improvise and use some additional hardware but all in all i am very pleased and will definitely be using Viking Bags again. "


Verified
5/5

2015-07-27

"very satisfied. Can not wait to have them installed!!!"


Verified
5/5

2015-07-27

"So far, so good! Fast shipping, and a quality bag.

I used different straps to attach the bag, but this seems to be a common route.

Thanks.
"


Verified
5/5

2015-07-27

"Bags were as expected. Good quality, look good on bike. Mounting hardware is a great feature. "


Verified
5/5

2015-07-26

"Very nice bag! Very satisfied."


Verified
5/5

2015-07-26

"Great quality and affordable as well!"


Verified
4/5

2015-07-25

"Live the bags, didn't come with the correct bolts to install"

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Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
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Verified
1/5

2015-07-25

"Was highly disappointed. The one bag was damaged. The mounts didn't line up to fit the bike. And the customer service was less then stellar. I was really hoping to find a reliable place to order travel luggage. "


Verified
5/5

2015-07-24

"I was pleasantly surprised with the quality of the saddle bags I received from Viking Bags. I would recommend this website to all my friends. Good job!"


Verified
5/5

2015-07-24

"Bag was nice...haven't use it yet...leaving on a trip July 30...will let you know how the bag worked when I return"


Verified
5/5

2015-07-24

"Very helpful customer service. "


Verified
4/5

2015-07-24

"will have to see when new bads get here"


Verified
5/5

2015-07-23

"Bag were delivered on time and they are awesome!"