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Product & services pricing
4.89/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2015-08-07

"Nice bags, quick shipping, been waiting a while to order as on backorder but worth wait, bag style was what i wanted."


Verified
3/5

2015-08-07

"Over all the bags look good but when I tried to install them today one of the bolts on the 4th turn snapped so I had to take the bags back off and go to a mechanic to have the screw removed from my fairing then I will have to go to a store tomorrow to buy a new screw probably 4 as I don't know if I can trust them now"


Verified
2/5

2015-08-07

"I thought it was made of leather. It has a funny smell. Also the bottom of the bag is so thick. I had to shave it down in order for it to fit. "


Verified
5/5

2015-08-05

"The bags are good heavy leather, look good. I also bought the matching trunk, it would have been nice to have its key match the bag key also. Or a slightly larger trunk that matched would be a nice addition to the options. But they do look nice and appear to be well constructed. I would buy them again even without the matching keys. That would have been a bonus."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
3/5

2015-08-04

"My first impression is that this product is OK at best. This might change, but that's what I have right now. However, the purchasing process was a nightmare. If an item is out of stock (this was) you have to wait until it comes back into stock and hope you get it ordered before it goes back out of stock again. So, I sign up for an email notification on the bags I wanted and when I finally got the email some 4 months later or something the link it included didn't work, it just went to a generic page of bags to choose from. Since I couldn't remember which one I had picked out I had to redo the selection process and I have no idea if I got the same one I originally wanted or not."


Verified
4/5

2015-08-04

"Bags are nice and are what I thought but, the turn signal relocation kit is the wrong one and I do not remember having other options for this kit for my 2014 street job. "


Verified
5/5

2015-08-03

"Had to run to the hardware store to get the right bolts but otherwise they look great. "


Verified
5/5

2015-08-03

"The bag was everything it was advertised to be"


Verified
5/5

2015-08-03

"The bags showed up really quick!! Awesome work thanks. I installed them right away and there perfect. Rock On Vicking!!!"


Verified
5/5

2015-08-03

"The bags is very nice. It was easy to order and was delivered on time. Would order from you again."


Verified
5/5

2015-08-01

"Products were as described, and were received in a timely manner."


Verified
5/5

2015-07-30

"quick and in great shape.nice bags "


Verified
4/5

2015-07-30

"bags were well packaged and arrived promptly. Quality was fine. Looking forward to many years of usage on my Suzuki C90 "


Verified
5/5

2015-07-29

"Fast delivery,as advertised would purchase from Viking again"


Verified
4/5

2015-07-29

"The bags arrived in a timely manner. They are very nice quality. But when we went to install them, the hardware screws were too short. So the free hardware kit actually cost extra for new hardware. We watched the video on how to install them which helped better than the instructions. The Signal locating kit had to be modified too, in order to make it fit. Not a very universal kit at all. Luckily my husband is handy. Overall I'm happy. They kept my things dry in the rain. Also one bag came with 2 keys for the lock, and the other came with 1. A little disappointing. I would recommend them though. "