"I placed my first and LAST order on the 11th of October. It said delivery in 8 days. On the 16th I received an email saying it was FINALLY shipped. I called. An extremely loud and rude man told me UPS was delivering my package to the local post office by the 23rd!!!! Everyone knows the post office will take at least 2 days to get my package to me!!! My trip starts on the 22 nd. The rude man said they would refund my money if they dont arrive by the 23Rd ????? I already told him I wouldn't be here to find out!!! I also told him that a refund would take 5-10 business days. How does that fix anything???? Horrible customer service. Man yelling and he was rude. NEVER ORDER FROM VISTA PRINT !!!!!!!"
"I also had a bad experience with vista print with my business card and my friend recommend me to order from www.aysprinting.com I got a good quality 14 pt business card in 5 days instead of getting 10 pt business card from vista print in 15 days with shipping 3 times as much as what I pay to aysprinting.com "
"I really love VistaPrint. I have bought custom business cards from them now for the second time, and have never been let down. My business card layout is very unusual, so they provided me with a blank card to do with as I pleased. I had to call customer service several times for help and they thoughtfully and carefully assisted me to ensure that my design and pictures would print perfectly. Their customer service was superb. Before I ordered 500 cards they even sent me a proof so I could see the finished product. Even though I needed the cards within 3 days, and I was told that would not be possible, and I only paid for standard shipping, I just received them today! Wow! That was amazing. I couldn't be more thrilled. I wouldn't think of using any other service. "
"Horrible lead times, horrible customer service. Will not be using their service again."
"Their products are fine, but they rely on extortion based pricing for shipping. If you want your product in a reasonable period of time, be prepared to pay a ransom. "
"Shockingly bad, 5 weeks and still I dont have my business cards. sort the delivery out. very expensive delivery and they dont use a tracked courier. costing me money.
terrible ."
"Be prepared for last minute hidden costs.
I ordered one poster and the total came to $19.22. At the very last step, they said if I wanted my poster mailed with a RETURN address my total would go up to $27. What??"
"Pretty frustrated and annoyed. I order banners for my business and they put somebody elses number on my banners????? nobody has complied with anything i've asked (like wanting my banners redone, a refund) ANYTHING other than my banners with god knows whose number on it. Save yourself and go else where. "
"im very disappointed. i called to ask a couple of questions and the lady on the other line was stuttering she couldn't speak a basic English she put me on hold when she returned she told me that she is giving me a free card holder that i was anyway supposed to get "
"WORST COMPANY EVER. I have been trying to get my refund for over 3 months! Each Time I call they give me a new story about my refund. I will NEVER deal with this company again and if I were you I would STAY AWAY! DO NOT DEAL WITH THESE SCAM ARTISTS! READ THE OTHER REVIEWS!!!"
"highly impressed!!!! this was kinda first impression post card that i sent out for a summer program. i needed this should be good. first the way it was packaged was great. 2nd and most important the image quality was amasing and the colors came out so beutifull and 100% accurate!! 3rd it was delivered so fast! and all for such a low price! i will definitely use again!
Thanx vistaprint! keep up your great work! "
"In the past I've had very good service. I called this evening to correct a mistake on my order. The music was so load in their office I could hardy her the lady I ask her three times to turn down the music so I could hear her better. The music continued loud. I finally told her that the music was very unprofessional and disturbing. I told her five times the correct mistake and finally she got it. I'll think twice before I order again."
"I ordered a stack of printed presentation portfolios 4 days ago and they've already arrived at my door. The card stock is high quality and the printed image is very sharp. The entire thing cost less than half of what my old printer charged. I made an error in my order and when I called them they fixed it in a matter of seconds and gave me a discount. Very good service."
"Vistaprint is NOT a good value at all. Took almost two weeks to get the business cards. The cards look and feel too generic and they nickel and dime you on everything like stock and reasonable turnaround. I'll go back to colorcabana.com. They don't try to do it all but what they do offer, they do it with a much better end product and definitely better value. I got my cards back within 5 business days with no upcharge and the quality was way better than vistaprints."
"VistaPrint is amazing. They try hard to sell you on the extras but if you know what you want and don't get tempted by the additional stuff, you can't beat the price and quality.
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