"I ordered a stack of printed presentation portfolios 4 days ago and they've already arrived at my door. The card stock is high quality and the printed image is very sharp. The entire thing cost less than half of what my old printer charged. I made an error in my order and when I called them they fixed it in a matter of seconds and gave me a discount. Very good service."
"Vistaprint is NOT a good value at all. Took almost two weeks to get the business cards. The cards look and feel too generic and they nickel and dime you on everything like stock and reasonable turnaround. I'll go back to colorcabana.com. They don't try to do it all but what they do offer, they do it with a much better end product and definitely better value. I got my cards back within 5 business days with no upcharge and the quality was way better than vistaprints."
"VistaPrint is amazing. They try hard to sell you on the extras but if you know what you want and don't get tempted by the additional stuff, you can't beat the price and quality.
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"I will never use Vistaprint again.
I ordered 250 business cards on the 31st December 2013. I wrote to customer service after receiving a delivery date of 14 days. I was sent a automated response stating delivery would be on the 15th January 2013 not 14th January 2014. However after numerous emails to vistaprint questioning why it was going to take 14/15 days for a delivery when I had paid £10.57 shipping charges, I was sent automated responses giving me the same response as the previous one. No explanation. I never received my business cards it effected my business and I demanded my money back from vistaprint. Be warned use another company."
"I have had nothing but GOOD luck with VistaPrint. I bought business cards a couple of years ago. I thought the quality was excellent. I was disappointed I couldn't find the same business card again but when I went to purchase something else.. low and behold the business card was saved and I was able to just make a few clicks and order more without have to redesign anything. This order the cards were even better quality than the last. Plus, I think there prices are excellent."
"I guess VistaPrint is ok for business cards only or items that do not need to be sent anywhere else. I ordered some invitations and reply cards, all of them with envelopes. They sent the invitations, no envelopes and no reply cards with envelopes too. When I called to complain about it, they said it was a mistake and that they would ship everything within 3 days...the invitations and reply cards were supposed to be mailed next day - so their "solution" wouldn't work for us. They are supposed to be in this business and still don't get how they should ship their orders? I mean, it was one order placed for invitations and reply cards plus envelopes so how did they end up sending invitations only and nothing else? The whole order should be shipped at once..it really makes no sense. They really created a big problem at my office by doing so. Plus the invitations were sent inside an envelope so they are bent from the corners (!!!!) Will I use them again...don't think so, somebody else will get our printing business because they really failed."
"Year after year, our company http://www.terrifict.com, buys business cards and holiday cards from VistaPrint. We are always happy with the easy ordering process and quick delivery."
"I order a batch of 30 holiday cards from VistaPrint. The order is suppose to come with 30 white envelopes. I upgraded 20 of the envelopes to red and paid $9 for the upgrade. However, when I received my order, the other 10 white envelopes were not included. I called their customer service. Their representative told me that once I upgrade, I will only receive the upgraded quantity. It doesn't make sense. That was not communicated at their website during the order process. The quality of their prints are not as good as anticipated either. Absolutely do not recommend this merchant to anyone."
"twice out of 2 times i used vistaprint the price ended up being VERY different from the one displayed on the screen. the first time i called and obtained a reduction on the next order.
the second time i let them be, as i'll NEVER use vistprint again i couldn't be bothered in getting upset on the phone and a possible reduction on the next order i'll never make. good way to loose a potential customer and to get very bad publicity! way to go!"
"Poster came out absolutely terrible. It did not say low resolution and it said it would come out high quality and when I received it, it was very very low resolution. I also ordered two custom posters from Walgreens that DID say low resolution but I ordered anyway and those came out perfect. Never ordering from Vistaprint again"
"BAD no Very very BAD... These guys are very lazy and not reliable. I had put a order with them and you know what its already 15 days and I haven't received it yet and the customer care says the the order is delivered 2 days ago. I haven't even received a single call from the courier company attached with them that we have your order. Even now when I have complained twice about my order, I have't received any single satisfactory call from vistaprint."
"Be careful ordering from these people! They borderline on Bait-and-switch. What started as a $10 promo for 250 business cards ended up costing me $37. The final checkout screen kept disappearing, forcing me to talk to a sales person. I just wanted to be done with the transaction and ended up agreeing to extra charges. Free shipping on the original offer turned out to be a $11 fee, for example. They are very clever. Watch out."
"I've used Vista print a number of times and they have been great. Without a doubt i would use them again! The only thing i would say is be aware if you aren't paying very much for an item you can't expect it to be as good as the £50 business cards. but to my mind they offer some great deals and amazing value for money."
"STOP..DO NOT ORDER VISTA PRINT ...do not waste your time .
My cards arrived , thin , washed out print ...seriously looking like a duplicator print job rather than real offset .
The thickness is about 250 gsm , not 400 gsm like professional printers .
Everywhere I see the advert - order 500 cards for $2 ...this IS A LIE ...Show me how to order cards for $2 ...
Plus logo , plus shipping , plus colour , plus reverse side , plus shipping ...Oh $45 later and arrived late ...Just go to a printer ...and they will happily redo them if the quality is not as you expect .this is the first imporession you give to clients so why risk it over a matter of say $45 for professional work ...NOT HAPPY James "
"Beware of Vistaprint promos - they are often scams! We tried to take advantage of a promo for business cards for $10 with free shipping. When we went to check out, we were being charged $15 + shipping. We called in - before paying - to find out what was wrong. After waiting for 45 minutes on the phone, we were told that the promo wasn't working properly (really? for such a common offer and such a big company?) Then, we were told we would have to pay the full amount and then call back (????) for a refund. When we called back we were told we'd have to wait for 1 or 2 billing cycles for our refund to appear on our statement. Really?? So you want me to pay up front for $15 more than I should pay and then you're not going to give me my refund for 1 or 2 billing cycles. How convenient for you that your promo wasn't working."