"Just received pills on time"
"Quality and low prices...who ask for more?!"
“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you're enjoying our excellent products and top-notch customer service. Providing quality at low prices is what we strive for, and it's amazing to know that we're hitting the mark for you. We truly appreciate your support and look forward to serving you again soon!”
"I was told by several friend I need take certain vitamins to maintain my good health! My one friend told me what to buy since I had Covid. I have taking numerous vitamins, since my cataract surgery
My endocrinologist suggested Vitamin D, Calcuim: and B 12"
“Wow, thank you so much for the fantastic review! We're thrilled to hear that you're finding your vitamin routine to be a game changer! It sounds like you've been on a health journey, and we're so glad to be a part of it. Vitamin D, Calcium, and B12 are such essential nutrients, especially after surgery and during recovery. Your friends gave you great recommendations—it's all about supporting your health in the best way possible! Keep up the amazing work, and don’t hesitate to reach out if you need more health tips or products. We're here for you!”
"Easy to order. Packaged well. Cold item packaged to stay cold. Fast delivery."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you had such a great experience ordering with us. It's awesome that you appreciated our careful packaging, especially for cold items, and we're glad to know your order arrived quickly. Your feedback means the world to us and motivates us to keep delivering top-notch service!”
"I ordered 3 items and could not receive them. Very hard to order from this place. Will not order from this place again. "
“I'm sorry to hear about your experience with your order. It sounds frustrating to deal with issues like that, especially when you were looking forward to receiving your items. We strive to provide a smooth ordering process, and it’s disappointing to hear that we fell short this time. I’d like to confirm if you still haven't received the order?”
"order arrived on time and correctly."
“Thank you so much for your amazing review! We're thrilled to hear that your order arrived on time and exactly as you expected. Your satisfaction means the world to us, and we can't wait to serve you again!”
"Customer service availability is lacking! It gets worse daily!
This is not how this store started and is surely not how it gained in popularity!
"
“We're truly sorry to hear about your experience with our customer service. We understand how frustrating it can be when you need assistance and are unable to reach someone. We appreciate your feedback and want to assure you that we're continually working to improve our support availability. Your concerns are important to us, and we hope to make your future experiences much better. Thank you for sharing your thoughts.”
"Excellent selection of name brands as well as great pricing on the Vitacost brands.
Fast delivery service
Terrific discounts year round
Great customer service for a damaged item that was timely replaced
Easy to order form online
Free shipping with a $50+ order
One stop shopping for supplements"
“Wow, thank you so much for this amazing review! We're thrilled to hear that you love our selection, pricing, and fast delivery service! It’s fantastic that you appreciate our year-round discounts and the easy ordering process. We're also glad to know our customer service helped with your damaged item – we strive to make your experience as smooth as possible. Thank you for choosing Vitacost as your one-stop shop for supplements! Your support means the world to us!”
"Their prices and selection impress me. When my package arrives less than 24 hours later, it amazes me. Please keep it up, Vitacost."
“Thank you so much for your fantastic review! We're thrilled to hear that you're impressed with our prices and selection. It's great to know that your package arrives so quickly - we strive to provide speedy delivery! Your support motivates us to keep delivering the best for our customers! Keep enjoying your Vitacost experience!”
"too expensive than other size"
"I've been ordering most of my supplements from Vitacost for over 10 years. They are consistently reliable, cost-effective and no -hassle. But this last order was missing one item, so I'll have to contact them. I expect they'll remedy the problem quickly and easily."
“Thank you so much for your fantastic review and for being a loyal customer for over a decade! We’re thrilled to hear that you find our service reliable, cost-effective, and hassle-free. We sincerely apologize for the missing item in your recent order, but we appreciate your understanding and confidence in us to resolve it quickly. Your satisfaction is our top priority, and we’re here to help!”
"I have been a Vitacost customer since the business opened. The product selection, cost, ease in shipping and not long waiting time for delivery. Lots of good discounts on all of my vitamins, supplements, food and body care products. Love Vitacost !! My go to business - including essential oils and pet supply items."
“We're absolutely thrilled to hear your wonderful feedback! Thank you for being a loyal Vitacost customer since the beginning! We're so glad you appreciate our extensive selection, amazing discounts, and prompt shipping. It's fantastic to know that we’re your go-to for all your vitamins, supplements, and pet supplies. Your support means the world to us, and we can't wait to continue serving you with the best products out there!”
"The app I had doesn’t show everything. I had to go into my email to order. I ended up ordering twice. Waiting for my second order . I will order again, just hope to get a better app. Karen Mock"
“Thank you for sharing your experience, Karen. I understand how frustrating it can be to navigate an app that doesn't have everything you need. We're constantly working to improve our platform and your feedback is valuable in that process. I'm glad to hear that you still plan to order again, and I hope your second order arrives promptly. If you have any further questions or need assistance, please don't hesitate to reach out.”
"I searched the website for trace mineral products and found it easy to navigate the site and pinpoint the appropriate product. Checkout was easy to navigate. Price for product was very good. Shipping and delivery were excellent."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found our website easy to navigate and that you had a seamless checkout experience. It's great to know our pricing and delivery met your expectations as well! We truly appreciate your feedback and are excited to continue providing you with great service. Happy shopping!”
"Tried to place order for new year but due to technical issue my order was cancelled & now i lost my discount aswell."
A rep from Vitacost, Immanuel-Rep, has responded:
“Thank you so much for your amazing review! We’re thrilled to hear that you received your order on time and found great value in our products! We strive to provide the best service and quality, and it’s wonderful to see that reflected in your experience. Enjoy your pills, and we look forward to serving you again soon!”