"Vita ost always provides the best service. Order was shipped promptly, items were exactly as expected, and with good pricing, Free shipping is a big plus!
Thank you."
"The ordering process was easy. Everything I ordered was available and got a discount. i received my order on time. Now I am so happy."
"I had no indication of delivery: no knock or bell ring! I was unable to reach the item. It was placed in a chair that had a large note asking for easy access! Original Packaging & Service are appreciated."
“Thank you so much for your feedback! We're thrilled to hear that you appreciated the original packaging and service. We apologize for the delivery experience and will definitely take your comments into account to improve our processes. Your input means a lot to us, and we’re excited to serve you even better in the future!”
"GREAT SERVICE, FAST AND EASY CHECK OUT ONLINE. HASEL FREE DELIVERY AND VERY WELL PACKED. I WOULD DEFINTLY SHOP ONLINE WITH YOUR COMPANY AGAIN. GREAT PRICES AND HIGHLY RECCOMMEND! THANK YOU VITACOST FOR YOUR FANTASTIC SERVICE!"
“Wow! Thank you so much for your wonderful feedback. We are so glad that the order was well packed and did not encounter any issues. Thank you for sharing your experience with us!”
"Thank you for the quick response."
“Thank you so much for this 5-star review! We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.”
"Ordering was easy but I expected faster delivery. It arrived today and I am very happy to have my Merchandise I ordered. Thank you very much! Mrs. Kehrl"
“Wow, thank you so much for your fantastic review, Mrs. Kehrl! We're thrilled to hear that your order arrived and that you're happy with your merchandise! Your feedback about the delivery time is appreciated and we'll continue to work on improving our shipping process. We're so grateful for your support and can't wait for you to shop with us again!”
"Navigating the website, ordering and delivery are all very smooth and easy. "
“Wow! it's so nice to hear that you had a very smooth experience navigating our website. We appreciate you taking the time to share your experience and look forward to helping you on your wellness journey! Keep enjoying those probiotics!”
"Unfortunately I revived the items that weren’t boxed appropriately two times. The first time and the re order was badly packed again. You mixed the soap and shampoo with the food products. I ended up with no product (because I can’t use the food products with the strong smell) and I am waiting for your response. You should have known to bag the cosmetic products in ziplock bags. Very frustrating! "
“I'm really sorry to hear about your experience with the packaging of your recent orders. It's understandable how frustrating it must be to receive items that are not properly packed, especially when it affects your ability to use the food products. We strive to ensure that all our items are shipped securely and with care. Your feedback about using Ziplock bags for cosmetic products is invaluable, and I will make sure to pass this along to the appropriate team. In the meantime, please let us know if there's any way, we can assist you further or if you'd like to discuss your order. Your satisfaction is important to us, and we appreciate you bringing this to our attention.”
"I received what I ordered, in good condition and at a good price.
Thank you."
“Wow, thank you so much for your amazing review! We're glad to hear that you got your order at a good price. It's great to know that your order arrived in perfect condition! We can't wait to serve you again soon!”
"Easy to purchase items and very quick delivery. "
“We are thrilled to hear about your fantastic first purchase! It's wonderful to know that you find shopping with us easy, and we appreciate your kind words about our fast delivery. Thank you for choosing Vitacost, and we can't wait to serve you again soon!”
"Delivery was fast! Item was favorite and excellent as usual."
“Thank you so much for your awesome review! We’re thrilled to hear that you found your favorite item and that our service met your expectations. We appreciate your kind words about our timely delivery. It's great to know that your order arrived in perfect condition! We can't wait to serve you again soon!”
"Very good experience! Fast shipping!"
“Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our fast shipping and that you're enjoying the products you chose. Your support means the world to us, and we're excited to continue serving you. Five stars all the way—woohoo!”
"I have been ordering from Vitacost for many years. I have never been disappointed in any of their products. Wonderful range and variety of so many high quality choices. Great prices on all the health supplements I use daily.
Packinging is well done and everything arrives in excellent shape. Am always impressed with how quickly my package arrives. Vitacost is best ever !"
“Wow! Thank you so much for your amazing review! We're thrilled to hear that you've been part of the Vitacost family for years! It's fantastic to know that you had a great experience shopping with us. It's our goal to provide efficient service and great value, and it's wonderful that we're hitting the mark. Your support means the world to us!”
"Order came quickly. Thank you. Some of the things I ordered were a cheer up gifts to someone who is ill. So thank you!"
“Wow, thank you so much for your amazing review! We're thrilled to hear that your order arrived quickly and that you chose Vitacost to send some cheer to someone special. Your thoughtful gesture truly makes a difference, and we're grateful to be part of that. Can't wait to serve you again soon!”
"Very fast and very good customer service"
“Wow! That is so nice to know that received the order fast at you were assisted very nicely by our customer service. We really appreciate your feedback. Have a lovely day!”
A rep from Vitacost, Immanuel-Rep, has responded:
“Thank you so much for your amazing review! We're happy to hear that everything went smoothly, and you were given a discount. We appreciate your feedback and hope you enjoy your purchase!”