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Product & services pricing
3.76/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.64/5
Customer service:
3.43/5
Return/Replacement policy:
3.36/5

Verified
4/5

2023-08-12

Billy Bob

"The cost of the extension hose was very good. That’s the main reason why I bought this. On the other hand the cost of shipping was on the pricey side. Thank you "


Rep reply posted 2023-08-15
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, if you have any issues in the future please do not hesitate to give us a call.”


Verified
5/5

2023-08-12

very nice customer service

"customer service gentleman was very nice, informative, helpful. Best price for the product I needed."


Rep reply posted 2023-08-15
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!”


Verified
5/5

2023-08-12

Thick-It Drinks are great

"This is my second time ordering. First order arrived quickly, and patient loved nectar thickened drinks. Looking forward to arrival of second order."


Rep reply posted 2023-08-15
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, thank you from the bottom of our hearts for your business! We are pleased to hear you have had a positive experience with us so far and are happy to hear the item worked well. We hope you enjoy the rest of your day!”


Verified
5/5

2023-08-12

Tootsie

"This is the second boot I've ordered and I love it"


Rep reply posted 2023-08-15
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are glad to hear the item worked so well for you. We hope to see you again soon!”


Verified
5/5

2023-08-12

Used by Dctor

"These exact pads are used by my doctor. I haven't found another substitute to use during my mastectomy of one breast and reduction of the other. Absorbant and comfortable. Soft!"


Rep reply posted 2023-08-15
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
5/5

2023-08-11

Easy to Use Website

"Well designed and efficient website. Quick and easy."


Rep reply posted 2023-08-15
A rep from Vitality Medical, Megan-VM, has responded:

“We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day!”


Verified
5/5

2023-08-11

easy

"easy to find and choose the seat we needed and to order. "


Rep reply posted 2023-08-15
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”


Verified
5/5

2023-08-11

Very reasonably priced and super fast delivery

"I knew what I wanted. You're so very pleasant to do business with. Your prices are outstanding. The delivery was super quick. I have ordered three nebulizers. If I need more or any parts. Vitality Medical is the place that I am going to go to.
Thanks again.
Gary Rademacher
"

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Rep reply posted 2023-08-11
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review and kind words! We are happy to hear that it you were all around pleased with everything. We look forward to seeing you again!”


Verified
4/5

2023-08-11

Almost Paradise

"This is my 2nd order....product is just fine...but I find the site a
little difficult to deal with. Takes two or three times to get
what I need ordered. It's probably my advanced age....but I'd
say you need a Site Audit.
"


Rep reply posted 2023-08-11
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience on our website but appreciate you taking the time to relay this. We are always looking for ways to increase customer satisfaction and apologize for any frustration. We will share this with the team.”


Verified
5/5

2023-08-11

Helping arms

"Ordering was easy. Waiting to see how it works for us. "


Rep reply posted 2023-08-11
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”


Verified
5/5

2023-08-11

Buying experience

"Timely delivery without any problems. Have had the same experience with many orders. Will order again."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-08-11
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We look forward to seeing you again and hope you enjoy the rest of your day. ”


Verified
3/5

2023-08-11

Service not as good as lastime

"First delivery while speedy was incorrect. Items were corrected, however I think it took longer than it should have.
Never received notification that the replacements had been shipped.
"

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Rep reply posted 2023-08-11
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We are always looking for ways to increase customer satisfaction and apologize for any frustration. We will pass your comments along to management.”


Verified
2/5

2023-08-11

Delivered to wrong house

"Unfortunately, my package was delivered to the wrong house. The house number was very similar to ours. Thankfully, our neighbor was kind enough to bring it to us.
This is the second time the delivery service has made this mistake.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-08-11
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be with the shipper but we will pass your comments along to management.”


Verified
5/5

2023-08-11

Fast and Easy!

"I've had difficulty finding the particular dressing I needed, and your site made it easy! Thank you!"


Rep reply posted 2023-08-11
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”


Verified
2/5

2023-08-11

Slightly dis

"Took forever to get a valid credit card accepted. Sorry."


Rep reply posted 2023-08-11
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. Your comments will be passed along to the management team.”