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Product & services pricing
3.76/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.64/5
Customer service:
3.43/5
Return/Replacement policy:
3.38/5

Verified
5/5

2023-08-09

Good product

"Good product and came promptly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-08-09
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are happy to hear you are pleased with the item and received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”


Verified
5/5

2023-08-09

inexpensive way to keep supplied

"Rather than purchase a "Kit" from manufacturer, we source out suppies from Vitality and save a bundle ! Tubing, elbows, connectors, whatever we need. works for us !"


Rep reply posted 2023-08-09
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
5/5

2023-08-09

Needed supply + great price!

"Easy to find products you're looking for, Reasonable shipping lets you order more products, No problems here!"


Rep reply posted 2023-08-09
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”


Verified
5/5

2023-08-08

sole it, roll it, hole it!

"Easy to get started. No problems with the first order except I signed up for the initial 5% email discount and the 5% text discount which turned out to be invalid on the first order. I will have to look into that glitch later."


Rep reply posted 2023-08-08
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time, we apologize for any coupon confusion, unfortunately, only one discount per order is applicable, and with subscriptions obtaining free shipping that would then be the applied discount. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”


Verified
5/5

2023-08-08

Very fast service and a wide variety of products.

"I usually find what I need on this website."


Rep reply posted 2023-08-08
A rep from Vitality Medical, Megan-VM, has responded:

“So glad you had a great experience, we look forward to working with you again, have a great day!”


Verified
5/5

2023-08-08

Easy buy

"It was great found my item quickly, although y'all need to get rid of those group pics, it should just show the one your looking for. Other than that, it was great!"


Rep reply posted 2023-08-08
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review and providing your feedback, have an amazing day!”


Verified
5/5

2023-08-08

"Easy to order. Everything is in plain sight and easy to find. Thank you"


Rep reply posted 2023-08-08
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review!”


Verified
5/5

2023-08-08

Satisfaction guaranteed

"I've ordered these items before for my mom's peg tube very pleased "


Rep reply posted 2023-08-08
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you are pleased with the item and that it works well. Thank you for leaving us a review, we hope you have a great day!”


Verified
5/5

2023-08-07

Great Ex

"I love shopping at Vitality, the treat their customers with respect and provide great service "


Rep reply posted 2023-08-08
A rep from Vitality Medical, Megan-VM, has responded:

“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”


Verified
5/5

2023-08-07

Satisfied

"I have ordered before from Vitality Medical and have always been satisfied. The order always came promptly and in good shape."


Rep reply posted 2023-08-08
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”


Verified
4/5

2023-08-07

"Had problem trying to delete but otherwise ok"


Rep reply posted 2023-08-08
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, if you have any issues in the future please do not hesitate to give us a call.”


Verified
2/5

2023-08-07

"INVALID DISCOUNT CODE (WMFLASH)"


Rep reply posted 2023-08-08
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”


Verified
5/5

2023-08-07

Those Shhh!!! Products

"This was my first time to order from this company. My former company that I have bought from for several years went out of business. The order form online was very user friendly. The prices are fair. I do miss the FREE shipping for orders over $75 from my other company. All in all, a great experience. "


Rep reply posted 2023-08-08
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We appreciate the feedback and look forward to working with you again, have a great day!”


Verified
5/5

2023-08-07

Great

"very good website ! Easy to use, clear "


Rep reply posted 2023-08-08
A rep from Vitality Medical, Megan-VM, has responded:

“We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day!”


Verified
4/5

2023-08-07

Great Service

"I am disappointed at price increase of my Geri-Tussin order. I am a senior citizen on a fixed budget so price is the main reason I shop with Vitality quite often. Still, the price is better than I've found elsewhere, the site is easy to navigate, & never any problem with shipping time or the great condition in which package arrives.
Thank y'all & may God continue to bless your business.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-08-08
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed but appreciate your review and feedback. Unfortunately, our prices are determined by our suppliers, and where we are able to obtain the items from we must abide by the pricing. We apologize for any frustration, your comments will be passed along to the team.”