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Product & services pricing
3.74/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.63/5
Customer service:
3.42/5
Return/Replacement policy:
3.38/5

Verified
5/5

2023-08-05

Awesome

"Vitality is the only place that I order my replacement containers for my medicine for COPD"


Rep reply posted 2023-08-07
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you are able to find the items you need here. We look forward to working with you again, have a great day!”


Verified
5/5

2023-08-05

fast service

"easy to work with and easy to order on line"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-08-07
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”


Verified
5/5

2023-08-05

Finally help

"Very satisfied with the process. "


Rep reply posted 2023-08-07
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2023-08-05

Conv

"Quick, efficient and super easy to use."


Rep reply posted 2023-08-07
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”


Verified
4/5

2023-08-05

Pretty easy

"It was a good experience just needed to no if it came with a bag, that confused me a little but over all very happy. That's all I know at this point, last time all went smooth so good job guys "


Rep reply posted 2023-08-07
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for the review and feedback unfortunately these items do not come with any additional accessories and would need to be purchased separately, if you need any assistance or have any questions please feel free to reach out. we hope to see you again soon!”


Verified
5/5

2023-08-05

u-Step walker

"GreaT price quick delivery. Just as described. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-08-07
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices and that you got the item quickly. Thank you for your business and your positive review.”


Verified
4/5

2023-08-05

Good stuff but difficult to edit cart

"I ordered a lot of supplies from you over the last year and really appreciate the quality and pricing however makes it very very difficult to edit the cart. I put things in there I'm interested in and then it took forever to find a little teeny tiny miniscule garbage can to remove the items I did not want"


Rep reply posted 2023-08-07
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, if you have any issues in the future please do not hesitate to give us a call, have a wonderful day!”


Verified
5/5

2023-08-04

Product Description and easy ordering process

"Will hold off on any further review pending delivery and final invoice on my account "


Rep reply posted 2023-08-07
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. We look forward to hearing from you again, have a wonderful day!”


Verified
5/5

2023-08-04

Great products and customer service

"We needed a continuous suction machine and Vitality Medical had just what we needed. We also ordered a machine we did not need and customer service was great to work with to get the return and refund."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-08-07
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and got your needs taken care of. We look forward to seeing you again soon!”


Verified
5/5

2023-08-04

blowing inthe wind

"easy to order ya'll had just what i needed i was in a very big hurry and you made it so easy"


Rep reply posted 2023-08-07
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”


Verified
5/5

2023-08-04

easy easy process

"Ordering processing was excellent. Thank you."


Rep reply posted 2023-08-04
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices. Thank you for your business and for taking the time to leave a review, have an amazing day!”


Verified
5/5

2023-08-04

emergency supplies

"Insurance companies don't understand that accidents happen & you need to have back before the accident happens, ie the dog was laying on the tubing when you turn."


Rep reply posted 2023-08-04
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items you needed here to have as a backup. We hope you enjoy the rest of your day! ”


Verified
5/5

2023-08-04

Easy Online Order

"Spent an hour on Amazon and Google looking for a couple Ready Bath Shampoo caps. Found this site, and it looked legit and reasonably priced. Easy to navigate site. "


Rep reply posted 2023-08-04
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
5/5

2023-08-04

easy shopping, nice delivery time, easy to reorder previous orders.

"gap absolutely great company, been using foor years. None better"


Rep reply posted 2023-08-04
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”


Verified
5/5

2023-08-04

"Good quality product. Easy to order!"


Rep reply posted 2023-08-04
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review. ”