"Quick and easy to find the product needed. Thanks."
"I paid more than $50 for expedited delivery on a small package of bandages. I had ordered some special bandages which are used to secure catheters. My catheter seemed to be coming loose. I expected to get the bandages within 2 working days. Instead, the package eventual arrived via ordinary ground delivery.
I'll find somebody else next time.
The items were well packed and arrived in good shape., but who could damage some bandages?
"
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We are always looking for ways to increase customer satisfaction and will pass your comments along to management.”
"So grateful to be able to order medical supplies for my Aunt. She is on a very limited income and your site helps so much. Thank You!"
“We are so happy to hear that you were able to find the items that you needed here and that you are pleased with the service, thank you for taking the time to leave a review, have a wonderful day!”
"very good and easy to finish thank hyou"
“We're happy to hear that you had a positive experience with your order. Thank you for your feedback. ”
"hard time on web page to place order"
“We're very sorry that you had an unsatisfactory experience on our website. We would like to gather some more information so that we can improve the experience in the future. If you'd like to provide feedback as to the specific problem please contact support@vitalitymedical.com.”
"EZ to work with. Customer Service person was very helpful. "
“That is wonderful to hear, we are glad that our agent was able to make it a pleasant experience and got you taken care of. We appreciate you taking the time to leave a review, have a wonderful day!”
"Bought very little
And small items. 20.00 shipping. Won’t use again"
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We will share this with the rest of the team.”
"Expensive shipping cost. They don’t accept any promo codes."
“We are sorry that you are disappointed but appreciate your feedback. We will take a look into this matter, please feel free to give us a call with any questions or concerns. ”
"Vitality has the best pricing for the products we use. Also shipping is quick and receive products within a few days. "
“We are happy to hear that you've had a good experience and that the items got to you so quickly, thank you for taking the time to leave a review, and have an amazing day!”
"Service is exceptional. Ordering is easy. The price is great. Shipping is fast."
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that you got your needs taken care of here. We hope to see you again, have an amazing day!”
"No problems getting products"
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”
"Good place to do business. Good prices. I upgraded shipping for faster delivery, we will see."
“We appreciate the review. Thanks for taking the time. Have a wonderful day!”
"Never got my order. The person in India couldn't tell me anything more than Fed Ex tracking could. Just said I could reorder or get a refund "
“We're very sorry that you had an unsatisfactory experience with the service provided. It looks like our customer support is already processing a mis-shipment for you as the item had shown delivered. If you don't hear back in a timely manner you can follow up at return@vitalitymedical.com and we will make sure this is resolved.”
"so far so good, second time ordering and was very pleased with first order"
“We are so delighted to hear your feedback. Thank you for your business and your positive review.”
"Best place for medical supplies"
“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”
A rep from Vitality Medical, Megan-VM, has responded:
“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”