"easy to find, very informative"
"The website repeatedly crashed when I tried to update my address"
“We're very sorry that you had an unsatisfactory experience on our website. We apologize for any frustration this may have caused. It’s important for us to know how we can better serve our customers and your comments will be shared with the team.”
"EVERYONE HAS A WEB ORDER SYSTEM NOW."
“Thank you for the review, we appreciate your feedback, have a great day. ”
"Great pricing & easy to look up items! "
“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”
"This is the easiest ordering I have had in a while "
“We’re so happy to hear you had a good experience. Thanks for taking the time. Have a wonderful day!”
"Great site and better prices than any other company. Highly recommended!!!"
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We hope to see you again, have an amazing day!”
"website easy to use and good prices and selections."
“We're happy to hear that you had a positive experience with your order. We look forward to seeing you again!”
"Had to get this quick and you guys are getting it to me"
“We are happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day!”
"easy navigation to what i need"
“Thank you for the review, we appreciate your feedback, have a great day!”
"Took too long to process the order"
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We will share this with the rest of the team. ”
"I'm new hear I'll be waiting to get the order"
“Hi, thanks for the great review. We look forward to seeing you again soon!”
"Started buying incontinence products a few months ago. I like that I can buy the brand that works best and sizes that are correct. These Tena products makes it so much easier day and night!!"
“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”
"Easy order great products and service, affordable prices do recommend will use again "
“Hi, thanks for the great review and kind words. We look forward to seeing you again soon!”
"Everything as listed and came in a very reasonable amount of time"
“We're happy to hear that you had a positive experience with your order. Thank you for your feedback, have a wonderful day!”
"A pleasure dealing with Vitality"
“Thanks so much for the kind words. We look forward to working with you again, have a great day!”
A rep from Vitality Medical, Megan-VM, has responded:
“Glad to learn your experience was a positive one. Hope to see you again in the future!”