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Product & services pricing
3.72/5
Chance of future purchase:
3.67/5
Shipping & packaging:
3.61/5
Customer service:
3.38/5
Return/Replacement policy:
3.32/5

Verified
5/5

2022-09-27

Quick & Easy

"Grateful to get the supplies I need at a reasonable price! Thank you!"


Rep reply posted 2022-09-30
A rep from Vitality Medical, Megan-VM, has responded:

“Hi PowerfulIguana-11515, that’s wonderful to hear. Thanks so much for leaving us a review. We hope to see you again soon, have a wonderful day!”


Verified
5/5

2022-09-27

"My first time at the customer I'm very pleased and I hope this service continue. Going forward I will be ordering ensure enlive strawberry if I receive this order on time. I paid to receive them between 3-5 shipping days"


Rep reply posted 2022-09-30
A rep from Vitality Medical, Megan-VM, has responded:

“Hi SleepyRat-92583, we appreciate the feedback, thank you for leaving a review we hope you have a wonderful day!”


Verified
5/5

2022-09-27

Hooray, you have what I need

"Until I can get insurance to pay for these, I'm so glad that you have the condom catheters that "stay on" for my son. I look forward to receiving them as quickly as is possible. Thank you."


Rep reply posted 2022-09-30
A rep from Vitality Medical, Megan-VM, has responded:

“We're so happy to hear you were able to find the items that work for your needs. We appreciate you taking the time to leave a review, we look forward to working with you again!”


Verified
5/5

2022-09-27

awesome

"always good in their job and support"


Rep reply posted 2022-09-30
A rep from Vitality Medical, Megan-VM, has responded:

“Hi ObedientMongoose-88064, thank you so much for the review and the kind words as that is the service we strive to provide for our customers. Hope to see you again in the near future!”


Verified
4/5

2022-09-27

Get It to me aoon

"Shipping couls be less expensive."


Rep reply posted 2022-09-30
A rep from Vitality Medical, Megan-VM, has responded:

“We're sorry that had not met expectations but thank you for leaving a review to share your concerns we will relay this to the team. Have a wonderful day!”


Verified
5/5

2022-09-27

Hard time

"It was hard to get registered it took me 2 try"


Rep reply posted 2022-09-30
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for leaving a review to share your experience and we apologize for any site issues that occurred. We will relay this to the team for future improvements. Have a wonderful day!”


Verified
5/5

2022-09-27

Meds

"Has a large inventory. I can purchase the items I need fast and easy. Reasonable pricing."


Rep reply posted 2022-09-30
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience and are able to get your items quickly with no hassle, SparklingRaccoon-36637. Thanks for reviewing. Hope you have an amazing day!”


Verified
4/5

2022-09-27

quick price change

"the price of the item I ordered went up $40 from the first page to the checkout page price. I was supposed to get a 10% discount by signing up with email then when I checked out I was informed that there was no additional promotions that would apply. However there was free shipping."


Rep reply posted 2022-09-30
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for your review and for bringing this to our attention we apologize for any website issues that may have occurred but we will relay this information so that it can be looked into. Have a great day!”


Verified
3/5

2022-09-27

Nowhere to put it

"I had a coupon for free shipping for over $50. I made an addition to my cart but could not find anyplace to enter the code, so I deleted the added item"


Rep reply posted 2022-09-30
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be and apologize for any coupon issues that occurred. If you need any assistance in the future please do not hesitate to reach out to us and we'd love to help!”


Verified
5/5

2022-09-27

Awesome product, cheaper prices

"Ordered few times now and been fast shipping and great products "


Rep reply posted 2022-09-30
A rep from Vitality Medical, Megan-VM, has responded:

“We’re so happy to hear you have had good experiences. Hope to see you again soon, have an amazing day!”


Verified
3/5

2022-09-26

"The price on this is going higher and higher for someone who needs this,"


Rep reply posted 2022-09-30
A rep from Vitality Medical, Megan-VM, has responded:

“TalentedSeahorse-13535, thank you for the constructive criticism, and sorry we couldn’t make it a 5-star experience. It’s important for us to know how we can better serve our customers and your comments will be shared with the team.”


Verified
2/5

2022-09-26

Free shipping is not free shipping

"In order to get the free shipping you must order certain items in order to qualify for free shipping. What if I don't need those items right now so I don't qualify, that's not right "


Rep reply posted 2022-09-30
A rep from Vitality Medical, Megan-VM, has responded:

“FierceCrocodile-74576, so sorry to hear you had a disappointing experience. Your remarks will be shared with the team for further improvements. ”


Verified
4/5

2022-09-26

"Had no success on Save5 discount code"


Rep reply posted 2022-09-30
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for your review and for bringing this to our attention, we apologize for any coupon application issues that occurred. We have relayed the situation to our team to help further improve. We hope you have a great day!”


Verified
4/5

2022-09-26

Repeat customer

"Good products, good service, good prices. What more do you want."


Rep reply posted 2022-09-30
A rep from Vitality Medical, Megan-VM, has responded:

“Hi dhhumphrey, we appreciate the positive feedback it means a lot, thank you for taking time out of your day to share your experience, that is what we strive for. Have a great day!”


Verified
5/5

2022-09-26

easy peasy

"I will be traveling in the next few months and wanted toupdate testing supplies and masks. Ordering on-line made it easier than trying to find items
at stores.
"


Rep reply posted 2022-09-30
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience and found the items needed easily. Thanks for reviewing. Hope to see you again in the near future!”