"easy and quick. delivery is also very quick."
"I would rather know up front what shipping would be."
“So sorry we did not meet your expectations on this. Your concerns will be shared with the team.”
"Love my experience with vitality medical! Easy online ordering, great customer service when I have to call! "
“Hello CuriousDog-47734, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon, have a wonderful day!”
"Price was good, ordering was easy, if item arrives in good condition then I won’t hesitate to order again in the future,"
“Hi GloriousScorpion-47873,
We're happy to hear that you had a positive experience with your order. Thank you for your feedback we appreciate it, have a wonderful day!”
"No place to put coupon on checkout"
“MysteriousDeer-91670, thank you for letting us know, and we apologize for the experience you had or any difficulties finding the coupon box. Please feel free to reach out to us with any issues in the future and we'd love to help get the situation resolved.”
"To get current coupin codes for savings, you have to keep hunting and hunting. Aggravating from. Cell phone. "
“Thank you for the feedback. We apologize for any coupon trouble. We are always looking for ways to increase customer satisfaction and will pass your comments along to management.”
"A discount of SAVE10 was advertised today. However, the discount code was not accepted when applied."
“Thank you for bringing this to our attention, and sorry we couldn’t make it a 5-star experience. Your comments will be passed along to the team for future improvements. ”
"It was okay. I thought I was ordering through Amazon Prime and wouldn't have to pay for shipping."
“Thank you for the review and we apologize for any confusing information. We hope to see you again soon, have a great day!”
"I HAVE 3 CLINICS ALWAYS NEEDING SOMETHING"
“Thanks for the great review, we're joyed to hear that we can help out. Have a great day!”
"I really need bed rails for my mother after finding her on the floor on the back side of her bed ..your company offers amazing deals and I am so happy I found you ..your a lifesaver and thankyou"
“Thanks so much for the kind words and for taking the time to leave us a review, Trisha1962. We're so happy to hear you were able to get those items to help your mother and we hope to see you again in the near future!”
"1. auto sign up for newsletter
2. constant pop up to get 5% LOL off my order for signing up for newsletter
3. pop up DURING CHECKOUT asking me to browse other products.
stop making websites like this and start respecting your users. "
“We’re sorry to hear about your experience, SillyOwl-88461, but the feedback is appreciated and will be reviewed for improvements. Hope you’ll give us another chance in the future, have a wonderful day!”
"I like the many options your company has. will suggest to others. thank you"
“Hi CalmMink-64376, thank you so much for the review and kind words. We look forward to serving you again!”
"EASY TO CLICK AND FIND ITEMS. SHIPPING WAS VERY HIGH."
“HilariousPossum-7250, thank you for the review and your feedback on this matter we will relay your concerns to the team. We look forward to seeing you again soon!”
"In home care of 80 yr old… love that I can have items delivered (saves running to various medical supply & drug stores ."
“Thanks for taking time out of your day to review us we are happy to hear you were able to find items here that work for your needs. Hope to see you again in the near future!”
"I've been using this on Mom's nephrostomy tube dressing and to hold the tube itself in place. At 97 years young, her skin is paper-thin. This is the only wound bandage that does not irritate her sensitive skin. "
A rep from Vitality Medical, Megan-VM, has responded:
“SpotlessManatee-52316, thanks for taking time out of your day to review us, we're joyed to hear that and look forward to seeing you again soon!”