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Product & services pricing
3.72/5
Chance of future purchase:
3.67/5
Shipping & packaging:
3.61/5
Customer service:
3.38/5
Return/Replacement policy:
3.32/5

Verified
5/5

2022-09-30

Thank you Amber

"Amber was very helpful in getting me the product I needed for my father in a timely fashion!"


Rep reply posted 2022-10-05
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to provide us with a review of your experience. I am joyed to hear that our agent made your experience pleasant we will relay the compliment and we look forward to seeing you again soon!”


Verified
1/5

2022-09-30

could not input my promo code

"there was absolute no place on the website to input a promo code...tried calling customer service no one answered. "


Rep reply posted 2022-10-05
A rep from Vitality Medical, Megan-VM, has responded:

“CarefulSnake-32737, thank you for letting us know, and we apologize for the experience you had. Your comments will be shared with the rest of the team for improvement. ”


Verified
4/5

2022-09-30

"use Vitality often. Fast. REliable"


Rep reply posted 2022-10-05
A rep from Vitality Medical, Megan-VM, has responded:

“We are so delighted to hear your feedback. Thank you for your business and your positive review, have a wonderful day!”


Verified
5/5

2022-09-30

LIKE!

"Good prices and excellent service."


Rep reply posted 2022-10-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Stan-12021, we are so happy to hear that you are a satisfied customer and that your experience was a good one. Thank you for your business and positive review, have a wonderful day!”


Verified
5/5

2022-09-30

Best method to shop

"Easy access and great product for 100% satisfaction!
"


Rep reply posted 2022-10-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hi Stan-12021, we are so happy to hear that you are a satisfied customer and that your experience was a good one. Thank you for your business and positive review, have a wonderful day!”


Verified
1/5

2022-09-30

rip off shippiong charges

"9 bucks for shipping for a crappy little filter that weighs nothing. Your the only one tha had it in stock or I would have bought it elsewhere."


Rep reply posted 2022-10-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hi CautiousAardvark-54793, we’re very sorry that that was your experience with us. We will relay your concerns in regard to the matter to our team.”


Verified
5/5

2022-09-29

Excellent!

"Great Pricing. Will definitely buy more products.
"


Rep reply posted 2022-10-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Kimberly-15707, we are so delighted to hear your feedback and that you are pleased with our prices. Thank you for your business and your positive review, hope to see you again soon!”


Verified
5/5

2022-09-29

Had What We Needed!

"Thank you for offering this tubing and at a price that beat all the competitors."


Rep reply posted 2022-10-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello marywikel, we are happy to hear that you are pleased with our prices. Thank you for your business and your positive review, we look forward to seeing you again soon!”


Verified
5/5

2022-09-29

Great Product, Great Service

"Post quad tendon tear repair surgery I needed a significant sized wound care bandage recommended by the surgeon and provided by the Hospital. I found it at Vitality Medical in stock and placed the order. Greatly appreciate their supply and availability."


Rep reply posted 2022-10-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hello vanjones1, we appreciate your positive feedback about your experience and are so joyed to hear you got the items you needed. We take pride in serving our customers and hope to see you again soon!”


Verified
5/5

2022-09-29

Comprehensive and Inexpensive

"Vitality Medical appears to have a comprehensive inventory of all varieties of medical equipment and supplies at competitive prices. Customer service is quick and efficient. A great on-line resource."


Rep reply posted 2022-10-05
A rep from Vitality Medical, Megan-VM, has responded:

“We're so happy that you had a positive experience with our website and that you are pleased with our prices. We will share your kind words with the team. Thank you for your business and have a wonderful day!”


Verified
5/5

2022-09-29

fast transaction

"very complete supplies and fast transaction"


Rep reply posted 2022-10-05
A rep from Vitality Medical, Megan-VM, has responded:

“We are so delighted to hear your feedback. Thank you for your business and your positive review, we hope to see you again soon!”


Verified
3/5

2022-09-29

Price changes in subsequent visit

"(I saw a product yesterday it was 191 and today its 201. it means you are tracking user visit and changing the price."


Rep reply posted 2022-10-06
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we wish your experience could have been better, but appreciate you taking the time to share your feedback. We have no way of tracking who visits our website and unfortunately, our prices are determined by suppliers, if the supplier of the product increases their amount we must then do the same. If you ever have any questions in the future please feel free to reach out and we'd love to assist.”


Verified
5/5

2022-09-29

Great shopp

"This is my favorite medical supply outlet, very reasonable merchandise and easy dummy proof ordering. "


Rep reply posted 2022-10-05
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, we are so happy to hear that you are a satisfied customer. Thank you for your business and positive review have a wonderful day!”


Verified
1/5

2022-09-28

bait & switch

"I received a 10% coupon email this morning. I tried to use it 8 hours later. Coupon is not valid. I still need the product so I ordered it anyway but I am MAD."


Rep reply posted 2022-10-04
A rep from Vitality Medical, Megan-VM, has responded:

“PleasantReindeer-20577, thank you for letting us know, and we apologize for the experience you had and any coupon issues that occurred. We will take a look into this please watch your email for any updates. We hope you have a wonderful day.”


Verified
5/5

2022-09-28

Quick Order

"Quick and easy reorder and login"


Rep reply posted 2022-10-03
A rep from Vitality Medical, Megan-VM, has responded:

“Hi AdorableCrane-65037, we are happy to hear that everything went so smoothly for you and appreciate the positive feedback. It means a lot. See you soon!”