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Product & services pricing
3.78/5
Chance of future purchase:
3.74/5
Shipping & packaging:
3.69/5
Customer service:
3.47/5
Return/Replacement policy:
3.38/5

Verified
4/5

2024-02-19

So far, so good!

"Just placed on-line order. They have exactly what I am looking for."


Rep reply posted 2024-02-19
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
4/5

2024-02-19

Packaging needs help.

"I received my order of 50 soft cannula's just loose in a box, with no plastic bag to protect it. The package had one side open which gave me an uneasy feeling. These are medical products and should be much more secure."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-02-19
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed but appreciate your feedback we will be relaying your comments to the team. We are committed to providing you with a great experience and hope you give us another chance in the future.”


Verified
4/5

2024-02-18

Swift

"The experience was brief but swift. "


Rep reply posted 2024-02-19
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for the great review. We look forward to seeing you again soon!”


Verified
4/5

2024-02-18

Easy Order

"Easy Site Layout to Find Items"


Rep reply posted 2024-02-19
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
5/5

2024-02-18

The needed products at reasonable price

"Best price and fast delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-02-19
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices and shipping timeframe. Thank you for your business and your positive review!”


Verified
5/5

2024-02-18

Short and sweet transaction.

"You had just what I needed although I only needed one, I had to buy pack of 5, but at least shipping was included. "


Rep reply posted 2024-02-19
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items you needed here. We appreciate you taking the time to leave a review, have a wonderful day!”


Verified
1/5

2024-02-17

Costly

"Almost $14.00 for 5+ day shipping on something that fits in a regular envelope. Outrageous "


Rep reply posted 2024-02-19
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. Your comments will be passed along to the team.”


Verified
5/5

2024-02-11

"Always great service and fast!"


Rep reply posted 2024-02-12
A rep from Vitality Medical, Megan-VM, has responded:

“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”


Verified
5/5

2024-02-17

I only buy from Vitality

"Service is always fast... and above all, accurate."


Rep reply posted 2024-02-19
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2024-02-17

"finally, I can place my order, Amazon was a mess trying to update information"


Rep reply posted 2024-02-19
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”


Verified
5/5

2024-02-17

Allevyn Gentle Border

"Product is great however the cost of shipping for 5 to 15 days delivery is very high. Perhaps you can investigate cheaper shipping for such a small amount of product."


Rep reply posted 2024-02-19
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with the item but are sorry that you are disappointed concerning shipping, we appreciate your feedback. Your comments will be passed along to the team.”


Verified
5/5

2024-02-17

Website is easy to use

"Website is easy to use and prices are reasonable"


Rep reply posted 2024-02-19
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website and are pleased with the prices. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
5/5

2024-02-17

Fast and easy

"Was able to find the supplies I needed and place an order in minutes without any glitches"


Rep reply posted 2024-02-19
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review.”


Verified
5/5

2024-02-17

best price

"The price is the best online, much better than on amazon."


Rep reply posted 2024-02-19
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review.”


Verified
5/5

2024-02-16

Help

"Very good, but hope to get product in couple days"


Rep reply posted 2024-02-19
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”