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4.11/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.54/5
Customer service:
4.37/5
Return/Replacement policy:
4.37/5

Verified
5/5

2024-07-31

Good experience

"Very functional, good experience using it. No complains."

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Verified
5/5

2024-07-30

Excellent Service

"Technical team assist with updated link to join the app. Much appreciated "

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Verified
5/5

2024-07-29

School Books Without the Weight or Wait

"VitalSource has been a key part of my grad school experience. I really like "carrying" my books electronically, being able to highlight on screen, use the search feature, and have some books read out loud to me."

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Verified
4/5

2024-07-29

Why don’t some texts allow for note taking?

"Most books allow for highlighting and note taking but some do not. My most recent purchase is like a jog and does not let me highlight it or copy text"

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Verified
5/5

2024-07-29

Great Resource!

"All the available e-textbooks are cheaper with Vital Source, a versatile and easily navigated application. The app on my desktop, tablet, and phone allows me to continue reading and studying when I am on the move."

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Verified
3/5

2024-07-08

. Somewhat satisfied.

"I am not able to use the Control-Find Key to find words The reading voice is very monotone"

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Verified
1/5

2024-07-06

Purchase didn’t work

"I purchased a textbook on the site but it only provided me a key code to use on the publishers site. Upon following the directions and going to the publishers site I was told the code does not work. I had to instead by the book from Pearson themselevs instead of using the code you provided me after the purchase. This was very frustrating and pointless to pay $45 for a code to use on a website that you need to pay another 45$ to get access to. I will not be using this service going forward and I hope I actually get the refund request I put into your system"

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Verified
5/5

2024-07-28

Marvelous

"Amazing experience so far "

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Verified
5/5

2024-07-27

Excellent for Online Learning

"Great source for online reading material. Very user friendly and works great on computer, tablet, or phone."

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Verified
4/5

2024-07-27

Great for instructors and students

"I love using vital sorts for my textbooks. There are many that I can get right through vital source. The students seem to really like it as well. But, I don’t seem to be able to download books from vital source to my iPhone app I’m sure there’s a way, and it would be very useful if I could figure that one out."

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Verified
5/5

2024-07-26

Great platform

"It is so nice being able to login to the app on my phone if I’m away from home and then I can pick back up on line through the computer. It is so much nicer and you don’t have to carry around a ton of books. Love using VitalSource."

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Verified
5/5

2024-07-26

Fast, efficient and effective

"The vital book library on my desktop is easy to access, I can have multiple books open and highlight, bookmark and search for key words in text. Easy to travel with and access when needed. "

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Verified
5/5

2024-07-26

Great experience

"As I was getting ready to take a class, I rented a required textbook, but decided to drop out of it last minute so I requested a return and it was a smooth and fast process, thank you"

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Verified
5/5

2024-07-25

Very good textbook for med students:)

"I hope there’s a function where when you search for a specific word, you can collapse all results that showed up into separate topic tiles, which will be very helpful to look up for a common key term in a specific topic. But overall it’s very easy to use & clear to read:)"

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Verified
5/5

2024-07-25

Ideal for Study

"The VitalSource web based ebook reader is my ideal solution for technical study. Unless they can create time, there's not much else I could ask for."

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