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Product & services pricing
4.08/5
Chance of future purchase:
4.34/5
Shipping & packaging:
4.33/5
Customer service:
4.20/5
Return/Replacement policy:
4.37/5

Verified
5/5

2024-05-06

Very useful for my studies!

"I get my textbooks from Vitalsource for my studies. I can always find what I need and I love how I can download my books immediately after making a payment without having to wait compare to buying a hardcopy textbook. The Vitalsource App is very easy to use and navigate on either my computer and tablet. Also, I love how I can highlight and add notes. The read aloud function is a bonus. "

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Verified
4/5

2024-05-06

Rating Explained

"I've found e-books to have many advantages; unfortunately, printing is an issue. One of my current textbooks wants us to "write our test results on page 56 and fill out a plan" but it will not allow me to print that page. I have noticed this on other e-books, too, but not all. Frustrating. Otherwise, I would give five stars!"

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Verified
5/5

2024-05-06

Great Resources

"Let's me sample books! Its the best!! Thanks!"

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Verified
5/5

2024-05-06

Great prices

"I always use this for classes because it’s way cheaper than the university bookstore. Never had an issue with the website:"


Verified
5/5

2024-05-06

Great service

"Quick access to the text books online and lots of extra resources."

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Verified
5/5

2024-05-05

Very easy to use

"I guess I actually have used VitalSource before so I just reset my password. The website is user friendly and easy to move through my textbook"

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Verified
5/5

2024-05-05

Fantastic Savings!

"I hate that the textbook I needed for a grad class is $299 tax!! That's ridiculous! After a few Google searches, I stumbled across this resource! I even went to the popular book trader, Chegg! Nothing compares to the prices I found here and I am ever so grateful! The textbook is even audible which is a huge plus! "

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Verified
5/5

2024-05-05

Books

"It’s amazing, plus it saves where you left off on your reading’s."

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Verified
5/5

2024-05-03

User friendly

"Easy to find the textbooks I need and very user friendly. "

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Verified
5/5

2024-05-03

I like more features than Digital Editions by Adobe.

"I like that there are several ways to view and present the book, as well as listening features; the application is very productive."

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Verified
5/5

2024-05-03

Financial text book

"Digital book reads great on my tablet. Flowing text. Syncs to my phone and I can read during the day during down times. Text to speech also works flawlessly. 5 stars"

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Verified
1/5

2024-05-02

EPUB reader is terrible...

"So many issues with this ereader. I finally opted to go the ebook route for a course I'm taking and this is clunky and incredibly not user friendly. When you zoom and out, the clarity changes - some zoom levels are blurry. The scroll function is far from smooth and jumps large sections at a time. There are large header and footer sections that make the readable section super short and the text is on different sides of the page every other page so your eyes are constantly jumping back and forth from the right to left. AND it looks like there's option to print 10 pages at a time BUT if you do try, there is security in place that ensures that the only thing that prints are black and gray blobs.

I've been struggling to get through this reading and am working with Kaplan to see if they have any other solutions without having to duplicately buy the hard copies.

I thought this would be more convenient for travelling on the go but absolutely not, I'd opt for the extra $700 for the textbooks for the Kaplan CFFP CFP education courses. Super disappointed in Kaplan for choosing this product.
"

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Rep reply posted 2024-05-04
A rep from VitalSource Technologies , RR-VitalSource, has responded:

“Hello.



Thank you for your review and for your time and patience.



We forwarded your suggestions to the appropriate team at VitalSource. We will reach back to you should we have any follow-up questions.



Should you have any additional feedback, questions, or concerns, please respond to this correspondence if there is anything else we can do to help.



Again our apologies for the troubles you are experiencing.





Kind Regards.”


Verified
5/5

2024-05-02

Hope the platform last forever

"Great readability and note tools. Still, buying an ebook concerns me that it may disappear once the platform closes."

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Verified
5/5

2024-05-01

Easy to use

"I love having a library at my fingertips wherever I go. I just wish there was a broader selection of books (maybe partner with Guilford Press?) and book discounts available. That would increase my use substantially. "

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Verified
4/5

2024-05-01

Wishing the audio was more natural

"Love the ability to.have the book being read to me but the voices are off putting. Also some books don't have page numbers which make it very difficult to properly cite to avoid plagarisim "

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