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Product & services pricing
3.81/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.08/5
Customer service:
3.89/5
Return/Replacement policy:
4.02/5

Verified
5/5

2024-05-05

Fantastic Savings!

"I hate that the textbook I needed for a grad class is $299 tax!! That's ridiculous! After a few Google searches, I stumbled across this resource! I even went to the popular book trader, Chegg! Nothing compares to the prices I found here and I am ever so grateful! The textbook is even audible which is a huge plus! "

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Verified
5/5

2024-05-05

Books

"It’s amazing, plus it saves where you left off on your reading’s."

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Verified
5/5

2024-05-03

User friendly

"Easy to find the textbooks I need and very user friendly. "

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Verified
5/5

2024-05-03

I like more features than Digital Editions by Adobe.

"I like that there are several ways to view and present the book, as well as listening features; the application is very productive."

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Verified
5/5

2024-05-03

Financial text book

"Digital book reads great on my tablet. Flowing text. Syncs to my phone and I can read during the day during down times. Text to speech also works flawlessly. 5 stars"

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Verified
1/5

2024-05-02

EPUB reader is terrible...

"So many issues with this ereader. I finally opted to go the ebook route for a course I'm taking and this is clunky and incredibly not user friendly. When you zoom and out, the clarity changes - some zoom levels are blurry. The scroll function is far from smooth and jumps large sections at a time. There are large header and footer sections that make the readable section super short and the text is on different sides of the page every other page so your eyes are constantly jumping back and forth from the right to left. AND it looks like there's option to print 10 pages at a time BUT if you do try, there is security in place that ensures that the only thing that prints are black and gray blobs.

I've been struggling to get through this reading and am working with Kaplan to see if they have any other solutions without having to duplicately buy the hard copies.

I thought this would be more convenient for travelling on the go but absolutely not, I'd opt for the extra $700 for the textbooks for the Kaplan CFFP CFP education courses. Super disappointed in Kaplan for choosing this product.
"

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Rep reply posted 2024-05-04
A rep from VitalSource Technologies , RR-VitalSource, has responded:

“Hello.



Thank you for your review and for your time and patience.



We forwarded your suggestions to the appropriate team at VitalSource. We will reach back to you should we have any follow-up questions.



Should you have any additional feedback, questions, or concerns, please respond to this correspondence if there is anything else we can do to help.



Again our apologies for the troubles you are experiencing.





Kind Regards.”


Verified
5/5

2024-05-02

Hope the platform last forever

"Great readability and note tools. Still, buying an ebook concerns me that it may disappear once the platform closes."

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Verified
5/5

2024-05-01

Easy to use

"I love having a library at my fingertips wherever I go. I just wish there was a broader selection of books (maybe partner with Guilford Press?) and book discounts available. That would increase my use substantially. "

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Verified
4/5

2024-05-01

Wishing the audio was more natural

"Love the ability to.have the book being read to me but the voices are off putting. Also some books don't have page numbers which make it very difficult to properly cite to avoid plagarisim "

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Verified
4/5

2024-05-01

I'm satisfied with my merchandise.

"I was surprised, when I discovered vital source, because I really had not heard about vital source. The quality of the e-book was great and the price was too."

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Verified
5/5

2024-04-30

Excellent experience!

"The digital e-book was easily purchased and is easily accessible through the Vitalsource Bookshelf app"

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Verified
4/5

2024-04-30

Could of had an email with some instructions

"I figured out how to navigate but it would have been nice to have a better direction"

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Verified
5/5

2024-04-30

best customer service

"all good, I am happy and customer service is the best "

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Verified
4/5

2024-04-30

Would recommend

"I like the simplicity of having access to text material even without internet access. I would prefer if all the texts offered the coach me feature because it is really helpful. However, unfortunately not all do. "

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Verified
2/5

2024-04-16

After two weeks I have not received the book I paid for

"As above . I cannot find a phone number to call , so am frustrated .
Good service should always include easy personal access and response .
"

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