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Verified
5/5

2019-11-24

Dontay was AWESOME!

"I called to ask about some tickets online that were showing ADA.
Instead of ordering tickets online I ended up talking to Dontay and ordering through him. I'm so glad I did, what a great young man! He was so helpful and I felt so much better ordering via talking to someone like Dontay instead of online.
Hopefully all of your employees are as good as Dontay. If I owned a company I'd want him as an employee.
"

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Verified
5/5

2019-11-23

Vegas trip

"Julien did a fantastic job everything went very well in ordering my tickets. "

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Verified
1/5

2019-11-23

terrible

"We tried downloading the tickets on my husband's phone; even viewed the tutorial. There was no place on the app to download the tickets."

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Verified
5/5

2019-11-23

Dominic- The Amazing & Best customer service rep Once again

"Dominic was once again the best representative I had the privilege of speaking with.

He always goes above and beyond. He is so great at what he does despite me finding tickets at a lower price I still had to go to him.

He is patient, attentive, exemplifies customer service and an all around what a great person who wants t assure you are taken care of.

Despite the lower prices of competitors I continue to order from Vivid seats solely because of Dominic. If you are fortunate enough to have him assist you, you are guaranteed VIP treatment and the best experience at your event.

I thank him once again for being great as as going above and beyond.
"

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Verified
5/5

2019-11-23

Dontay

"I spoke with Dontay. Really nice,helpful and professional. A two thumbs up. "

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Verified
5/5

2019-11-23

Great Customer Service

"George R. your cs rep was very helpful and did a great job! He was able to find exactly what I was looking for at the best savings."


Verified
5/5

2019-11-22

Tickets

"Ryan sold us our tickets he was extremely helpful in locating the best seats for four of us and took a great deal of his time to do so. I was extremely satisfied and pleased he was very courteous and professional a great employee!!"

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Verified
5/5

2019-11-22

Awesome job

"I needed one more ticket and called and she helped get it next to the ones I already had. I’m so thankful she saved the day. So I know one young man that is going to be happy Christmas morning. Thank you so much."


Verified
5/5

2019-11-22

GREAT SERVICE

"John was extremely helpful and will certainly keep vivid as my ticket resource of choice"


Verified
2/5

2019-11-22

Online purchase didn't work; had to call

"The email address to receive the tickets can't be changed (live chat advised me to call after about 10 minutes of waiting for chat). I had to call and place order on phone. Process took much longer than it should have. The customer service gentleman on phone was very nice."

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Verified
5/5

2019-11-22

Chiefs tickets

"Great service...great seats! Purchase date was 11/08/19"

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Verified
5/5

2019-11-22

Very professional!

"Got hooked up with great seats at a venue I was unfamiliar with. "


Verified
5/5

2019-11-22

Great customer service.

"Had a question about seating and Fernando was very helpful.m and pleasant. "


Verified
5/5

2019-11-22

Great customer service

"As always great customer service. Your company always exceeds my expectations and thank you to dominic jackson with helping todays purchase"

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Verified
5/5

2019-11-22

Stellar customer service

"Morgan M. was very kind and professional "