"Daniel provided excellent, courteous service and resolved my issue to my satisfaction!"

"Naomi was very polite and efficient and made the process of dealing over the phone very smooth. "

"It was a great pleasure to speak with and purchase tickets from Dominic J. He was helpful, patient, happy (I could tell that by the tone of his voice), professional, and diligent in finding a couple of tickets to the game I wanted to attend!

A helpful, stress-free, and pleasurable experience. Thank you again, Dom!!!"

""Natalia P at ext. 3367 was simply delightful to speak with. She provided me with great seats and fantabolous customer service. I will be contacting her in the future for any or all my ticket purchases."

"I FORGOT MY PASSWORD. IN ATTEMPTING TO RESET MY PASSWORD, WHEN THE SYSTEM FINALLY RESPONDED WITH A CODE NEEDED TO RESET MY PASSWORD, I WAS TIMED OUT AND UNABLE TO COMPLETE MY PURCHASE. THIS HAPPENED 3 TIMES, SO I FINALLY DECIDED TO CALL VIVID AND THEY ASSISTED ME IN PURCHASING SEATS, BUT NOWHERE NEAR I ORIGINALLY PREFERRED. YOU NEED A FASTER OR EASIER WAY TO RETRIEVE A PASSWORD. "

"Ryan was extremely helpful, Great experience talking to him. Put me at ease that my order was handled correctly"

"Naomi was able to get the Seattle Seahawks -vs- Minnesota Vikings tickets I was attempting to order when the screen froze. She was pleasant, patient and expedient. Vivid Seats is a great resource."

"Julian was great and helped us find the best deal with the best seats. "

"Awesome! Dontay was very professional, friendly, helpful, knowledgeable, quick and kind."

"Monique was very helpful in helping me get an additional ticket right next to two tickets i already had."

"The many questions & concerns I had were fully addressed."

"Nick E. was rep and he helped me apply my 10% discount to my tickets over the phone. He was very personable, helpful and was able to get the transaction done fast. Great Customer Service! "

"Excellent customer service! I have used Vivid Seats often and haven’t had a problem until recently. Called, wasn’t put on hold, and got to speak with an actual person. Very helpful, very thorough, smooth process. I will do business with Vivid Seats again and if problems arise I will gladly contact the same customer service representative that helped me most recently. Thank you!"

"My representative was wonderful. Explained everything very well, gave me my discount over the phone, was very cheerful and had a great attitude about handling everything to my satisfaction. Wonderful experience. Will definitely use again!"

"George R. Was able to help me get the tickets I needed, was able to tell me the issue I was having and was very patient while I was on the phone with a banker. If I ever need help again, I will definitely reach out to George. "