"Great service far exceeded my expectations!!! First time definitely won’t be my last. "
"George is great. He was very helpful and informative."
"I had an issue with my billing address online so I called their customer service number and spoke with Lucas. He was polite, friendly and made the process super easy. You don’t see that too often with customer service teams so the people that do go out of their way like Lucas did to ensure I had a great experience, they deserve recognition! Thanks again!"
"she is pretty kind and enthusiastic "
"Jonathan was very helpful. Even gave me a discount. Everyone loved a discount! I order from Vivid Seats all the time. Have never had any problems. They are the best!"
"We searched a long time before going with Vivid Seats and we do not regret our choice !
P.S. We would like to thank Mark for his awesome customer service !"
"Johnathan Quarels made things easier "
"I had a problem online and had to call. It was corrected and tickets purchased very easily."
"very plesent would do again "
"Monique was a great help! "
"Brady did a great job with helping with the purchase of the tickets. Thanks Brady! "
"Had questions about my purchase. Called instead of ordering on-line. Got quick and efficient service. Good to know that there another good option rather than just purchasing on-line."
"They lied about a 10% discount on ticket resells. I spent almost $2,500 for Lady Gaga tickets by a reseller with the 10% discount offer. I never received the discount!!!"
"I was cut off on the phone and the agent waited for me for 30 mins to call back and still have my tickets in the cart."
"Called in because I was having difficulties with my card. Not only dis the customer service get me taken care of but he saved me more money than if I had used the app and all in less than ten minutes!"