ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-11-06

Very nice and easy!

"Just call and book really easy!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-11-05

Ashley was very helpful

"Great, Ashley was very helpful"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-11-05

Great Service and follow up

"Brad called me and we finalized the purchase via phone call. Good price and great service. He knew his business and I appreciated the quickness in which we got this accomplished."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-11-05

abq1028

"Julien was very helpful and completed the transaction quickly and efficiently. Also provided me with a small discount."


Verified
5/5

2019-11-05

Best customer service experience I have ever had

"Lillian Gaydasch was beyond amazing, she went out of her way to call me back and follow up via email until the issue with my online order was cometely resolved. She was a pleasure to deal with and is polite, funny and friendly."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-11-05

Concert Connection with Connor

"Connor helped with my concert ticket purchase seamlessly and efficiently. I had a question with the breakdown of seat price from promo email and he clarified and handled my transaction.
Thanks Again
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-11-05

CX was terrific.

"I had a remarkable experience purchasing my ND tickets from Amy at Vivid. She was an respectful listeners, very knowledgeable about the process and an asset to the deal. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-11-05

Awesome

"Mark made my first purchase on vivid seats fast and easy! Told him where I wanted to sit for the game and he made it happen!!!! Thanks Mark!"


Verified
5/5

2019-11-05

Great customer service!

"I called because I was unable to complete a transaction to get tickets to a concert we were looking to go to. Monique was extremely helpful in facilitating not only the finding of tickets, but every step right through closing my purchase! She was really helpful and did a really great job for us. Thank you Monique!"


Verified
5/5

2019-11-05

Mark

" Mark was clear,he made my order easy!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-11-04

Customer Service

"Had problems online but I called in and received great customer service."

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-11-04

Customer Service

"Dominic was very helpful and friendly. He was well-spoken and apologized that I was experiencing technical difficulties. He made an annoying situation into an overall wonderful experience. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-11-04

Great Customer Service!

"Matt was awesome! He helped me get the best seats, for the best price. I had some issues completing the order online, so Matt helped me complete the purchase. Thanks MATT!!!"


Verified
5/5

2019-11-04

great job

"I had trouble ordering and she helped me out"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2019-11-03

Quick and easy.

"Very easy purchase on the phone. Agent was very friendly. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges