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Verified
5/5

2019-09-18

Easy to work with

"Called in cause app was being weird. Guy was fast, courteous, and got the job done. Thanks Lucas "


Verified
5/5

2019-09-18

Natalia saved the day!

"I called the vivid seats line after a discount provided in an email would not process properly online. Natalia went above and beyond to make sure that the order was fulfilled and all discounts were processed properly. Quite frankly, had she not been so helpful I likely would have made the purchase via a different site. Natalia was not only helpful, but warm, friendly, and personable as well. Thanks to her my family will be able to go to a football game altogether. Thanks again Natalia! "

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Verified
5/5

2019-09-18

Isai was awesome!

"Isai understood my needs and helped me get the tickets I wanted"

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Verified
5/5

2019-09-17

AMAZING!

"LUCAS EXT: 3386 was very helpful and polite! He did an amazing job speaking to me and helping me! Thank you so much! He made buying tickets easy! "


Verified
5/5

2019-09-17

Excellent

"My customer care representative was very helpful, he help me pick the most comfortable seats along with the right price suited for me"

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Verified
5/5

2019-09-17

Great Customer Service

"The person, Joie, who assisted me was extremely conscientious and helpful! Got the tickets I wanted at a good price."

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Verified
3/5

2019-09-17

Stl Blues tickets

"My experience began badly, although I had purchased other tickets using Vivid I could not complete my purchase online as system repeatedly reported the billing address for my credit card was incorrect. After several attempts and even checking with my credit card company and reporting problem to Vivid and being told "try again later after problem will be fixed" I finally called Vivid direct. I was referred to George R. who went beyond what could ever be expected, even walking me through how to do a screenshot on my phone in order to receive the discount I was offered online. Although due to the online problem I rated only Vivid three stars, I rate George R. 5 stars (the max allowed). Because of George I will continue to use Vivid Seats. Thanks again George, even if you are a Cubs and Blackhawks fan."

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Verified
5/5

2019-09-17

js5076

"Vivid Seats representative Brady D is definitely professional grade. I called in with a question regarding seat location. Brady D immediately answered my question and applied an $80 discount to my ticket order. Thank you!"

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Verified
5/5

2019-09-17

Nascar Tickets

"I used vivid seats whenever I can. I have been in contact with Jonathan for months now about different tickets. This is the first time I have actually bought tickets with Jonathan and he is always very helpful. Will definitely be contacting him again for tickets in the future!"

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Verified
5/5

2019-09-17

Outstanding service

"Shayne P. (Ext. 3363) was absolutely amazing, so helpful, and so pleasant to talk to. He genuinely wanted to help in any way he could and went above and beyond explaining all details for us. Any future ticket orders I will be sure to connect with Shayne. His willingness to help and great personality are the reason that we will be repeat customers."

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Verified
5/5

2019-09-17

Tickets for The Grand Ole Opry

"Ryan was a great person to take care of booking my reservations for a concert. He was very helpful and when I asked him if he had any other recommendations in Nashville, he gave me a few great tips! I appreciate his help and he is a very considerate representative of your company. "

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Verified
5/5

2019-09-17

The app was hard to work with

"The app was hard to work with But the person who I spoke with on the live chat help me amazingly"

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Verified
5/5

2019-09-16

Mark is a Pro- made it all good.

"Found tickets at a great price (they are resale but it was better than anywhere else) but I had a little issue getting what I needed and Mark took care of it fast and got it dealt with.
Thanks !
"

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Verified
5/5

2019-09-16

Excellent

"Dom was very helpful to get the best seats at a good price."


Verified
5/5

2019-09-16

Agent was helpful

"Agent was very help with my ticket purchase "