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Verified
5/5

2019-09-14

GREAT CUSTOMER SERVICE

"I spoke with Chris to help me purchase tickets to aN NFL game and I am so excited! He made the process so easy and was so quick to purchase them with me and help me through the process! I love buying tickets from vivid seats since I am an AVID concert goer. Thank you again! "


Verified
4/5

2019-09-13

"Matt, was very friendly and helpful. Explained everything thoroughly. "

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Verified
5/5

2019-09-13

Warmth and excelent service!

"Normally a web page is faster and easier... but the warmth, kindness and excellent service of a guy named Isaí, made me rethink about human touch the other side of the line. Thanks a lot!"

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Verified
5/5

2019-09-13

Cowboys Tickets

"Quick call & great service!"

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Verified
5/5

2019-09-13

Fantastic

"Nick was knowledgeable, friendly, nice, super helpful, very accommodating and fantastic all around!"

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Verified
5/5

2019-09-13

Action Jackson

"Mark Jackson is the man!!!! He was able to find my 14 yr old son a ticket that’s by himself but close enough for me to see him. Super awesome guy, he deserves a raise!!!!"

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Verified
5/5

2019-09-13

5 Star Experience

"Kyle was excellen!! I wanted E-Print tickets and he got me the best deal possible. I've been doing business with Vivid for a few years now and not once was I ever disappointed!!"

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Verified
5/5

2019-09-13

Second experience much better than the first

"Helped me get the tickets I wanted"


Verified
5/5

2019-09-13

Noami is an amazing sales representative

"This women has compassion,
Kind and patient representative. I told her the last minute I decided to go the concert but I had budget I needed to maintain. She was able to find me good seats at the last minute and provided with a discount that I would never forget. I will forever be a vivid seats customer for life.
"

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Verified
3/5

2019-09-13

Customer service was the only positive

"Website isn’t for me. Tried to use a promo code they emailed me and it would not apply. Had to go through customer service just to activate it. The customer service was great and the only positive experience here. "

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Verified
5/5

2019-09-13

awesome!

"mark was so kind and efficient with helping me out! love love love ❤️❤️❤️"

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Verified
5/5

2019-09-13

Excellent Service

"I waited a little to get on the line with a representative, but once I got Kyle on the line my experience was Ahmazing! He answered my questions promptly and went above and beyond to make sure I got all the info I needed to make an informed purchase. Highly recommend calling in to connect with a representative. "

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Verified
5/5

2019-09-13

Very helpful

"Mark was very helpful and diligent about getting our order processed promptly & correctly."


Verified
5/5

2019-09-13

Great Customer Service

"I was struggling to find a parking pass to purchase for this Sunday's Steelers game that I would receive on time. I chatted online with Jonathan Q, and then he gave me a call. He found me the perfect parking spot, and customer service was amazing!"

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Verified
5/5

2019-09-12

excellent help

"I was having trouble in the new to me website and was lucky to have excellent help"

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