"Matt was extremely helpful and personable!"
"Monique was so helpful in getting my tickets booked. AND by luck she was able to get my aisle seats! Very helpful, so glad I called! "
"Marcus was great!!! He asked me the right questions and answered all of mine. I got what I was looking for in less time than any ticket I have ever bought. I was able to make a decision on the spot with no doubt. Thanks Marcus for an easy transaction!!! Go Dawgs!!!"
"This was my first experience buying and receiving tickets through an electronic transfer. Tyler J did a terrific job finding me the perfect combination of seat selection and price and walking me through the process to receive and download the tickets. I will definitely be using Vivid Seats again!"
"Xavere gave and excellent services, he was patient with me and went back and forward with every question that I had!!! "
"Called.with seating questions about certain sections. Morgan helped by answering all my questions and selling me proper tickets. Very friendly and was a great experience "
"The person that assisted me in the purchase of my tickets was extremely patient and extremely helpful."
"The person I spoke and emailed with, Tyler, was wonderful and helpful "
"So easy, great customer service. Great prices."
"Unable to purchase multiple packs of concert tickets online. I was hesitant because of the possibility of the 2nd set being purchased while I was online trying to purchase the 1st set. I didn’t want to miss out having tickets in the same level & row. So, I called & the rep was super! He grabbed both sets & quickly took my payment over the phone. Plus I was able to ask questions. So smooth!"
"Darion assisted me during my call and he was very informative and helpful. He made sure I was given the best Vivid seats customer service and that all my needs and requests were met ! Thanks to Darion I get to surprise my boyfriend with the best seats recommended by Darion ! Thanks for all of your help and you rock ! He’s Definitely a great asset on your team ! "
"Alexis was a great help. We were trying to order online but were having problems with a clerical error and she helped us by putting the order straight through for us! Very clear and proffessional!
Thank you Alexis"
"Alexis is one of those people that goes above and beyond. To be quite honest, when I got on the call, I came at her with an absolute impossible task. I threw at her something no one should ever have to deal with. I was probably the worst call she had received all day. You see, a group of friends and I are getting together at an Astros game, because some friends are coming in from California- beautiful place btw, those redwoods are scary tall, check them out if you have a chance- and we wanted to give them a full Houston experience. Well the guy from our group who was tasked at purchasing 6 tickets, for some reason unbeknownst to mankind, only picked up 5! Who does that? How does that? Why does that? I couldn’t even. I could only odd.
Anyway so to make a ridiculously even longer story short, Alexis helped me purchase my last ticket, and get this, in the same section, row, and literally the next seat to our group! We didn’t even have to split up! Alexis, if you read this, you’ve saved many friendships, and have gained a new one, with me. We were all ready to go frontflip, cartwheel, somersault, plie, into a sideways split followed by one of those Mario uppercuts from Smash Bros 64 our guy who got the original tickets. If anyone does read this, Alexis is probably the best person you have on your team, nobody can deny it, lookin’ at you Todd. Give the woman a raise. We all tryna eat."
"Laura not only helped make my purchase easy, but talked to me like a friend about music and made the phone call personable and fun. "
"My experience with Vivid seats particularly was great & stress free. Alexis was very friendly, & professional."