"Laura was great and answered all of my questions and concerns. Great experience."

"Matt helped answer my questions and make the right decision on seat selection.
The entire process was easy. Matt was honest and efficient in helping complete the transaction. "

"Great Experience. Brady was very helpful. Enjoyed the experience. Will buy my next tickets through Brady."

"Mason was very helpful and personable. It was like talking a friend he was able to get me what I needed"

"Ashley was extremely helpful & very professional I have her extension & for future tickets I will always call her!
Huge Asset to your company "

"David did an excellent job talking to us and helping us find the best option, despite a tricky time frame for shipping. Very helpful - thank you!"

"Monique was great! She answered all my questions in a kind and courteous way."

"I appreciate the assistance of miss Evonne she was very professional "

"Ashley the customer service representative was very professional and aware of her job and I greatly appreciate speaking with her. She didn't sound or act like a robot. Agent 3286 deserve a rise."

"Bought tickets to a Dodgers game, drove 14 hours from Idaho to take my mother-in-law to her first mlb game for Mother’s Day. The tickets we received were for unknown reasons denied and we were told to contact our ticket providers. The company would not get us replacement tickets nor refund us for the 4 tickets that were “invalid”. Only time i’ve purchased from the site, and I’m not dumb enough to get scammed by the same people twice. Highly recommend not purchasing from here. "

"I will never buy from vivid seats again! I was sent a promotion from them and fulfilled the requirements of said promotion down to the fine print only for them to try and shaft me. I spent 3 hours on the phone with them, 7 different agents only to be told that they would give me the courtesy and apply the promotion. They also asked me to not contact the better business bureau. Garbage policy, garbage customer service, I’d suggest taking your business elsewhere. "

"Angel gave great customer service. "

"George was very patient and listened to my needs. He tried his best to accommodate my request and provided the best service. I really thank him for his kindness and professionalism! "

"Thank you Dexter for helping me with ticket questions."

"Good , except I would prefer a paper ticket or a download that I can print and have ready before an event!!"