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Verified
5/5

2019-05-16

Excellent Customer service skills

"Mark was very helpful with all my demands. "

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Verified
5/5

2019-05-15

I wish I could remember my representative’s name! He was awesome!

"My representative was so helpful and patient while I was trying to secure concert tix after being burned by another reseller. I will be using VIVID in the future! "

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Verified
5/5

2019-05-15

Pretty Good

"Was super easy and quick. The guy got me the closest and best seats he could with a bomb price. "

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Verified
5/5

2019-05-15

Short and Sweet

"Looking for next day tickets to the PGA Championship. Although I could have logged into the website I called & spoke to a very helpful agent. He was knowledgeable and accommodating. I had concerns about picking up the ticket and he immediately confirmed with the reseller the pickup arrangements, which are very convenient.
Tickets were purchased and confirming emails with detail were received immediately. Easy transaction getting exacting what I wanted.
Also provided was the agents direct number for assistance should I need it and future purchases.
This is not my 1st transaction with Vivid Seats & I will keep returning.
"

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Verified
5/5

2019-05-15

GREAT SERVICE

"Excellent service by George, could'nt find me parking for the event though, but George did a great job. thanks!!!!!!
"

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Verified
5/5

2019-05-14

Raptors

"Alexis was very helpful and professional"

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Verified
4/5

2019-05-14

Great customer service

"Received great service from Chris on the phone. The online ordering interface could use some improvement though. "

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Verified
5/5

2019-05-13

Conner was great

"Appreciate his help and added suggestions "


Verified
1/5

2019-05-12

obstruction of seat location information -- bait and switch pricing

"never again
proof greed rules over honor
"

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Verified
5/5

2019-05-12

Awesome

"Great!!! Marc was very helpful"

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Verified
1/5

2019-05-11

Buyer Beware!!

"Bought an eticket and was unable to use it from my phone. Received an email saying “save to app OR print” but they never came through to the app. Then after 30 mins on the phone with customer service who was unable to do ANYTHING we were told that there is a difference between “mobile” and “instant download”. Their only solution was “find somewhere to print them” an hour before the event. No thanks! Save yourself the aggravation and buy from a reputable provider."


Verified
5/5

2019-05-11

Great Costumer Service!

"Our representative Tyler Janskowki is the BEST. Very nice and very helpful even with our banking issue. He made sure we got the best affordable tickets. We will DEFINITELY be purchasing with Vivid Seats and Tyler for future concert tickets! "

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Verified
5/5

2019-05-10

Professional & extraordinary salesman

"Polite, professional, resolved issues & all around great experience with this salesman!"


Verified
5/5

2019-05-10

Alexis was Awesome!

"I was having a hard time registering for tickets online, so I called in and Alexis was very nice and calm and helped me get the tickets ordered. I was very impressed with how professional she was. I felt at ease and taken care of."


Verified
5/5

2019-05-10

"Rep was very helpful on the phone."