"John was very very helpful, he waited on line with me, until things were done and all was! and directed me to the right department, to be able to get my 10% off after my ticket were paid for....
Thank You John for all you done :-)"
"Alexis was and is an awesome helper! She took time to help me find the perfect tickets within my budget. I’ll definitely go to her for any events I want to go to! Thank you once again Alexiss "
"I called in to Customer Care and met George. George made the ticket purchasing experience super easy, informative, and super fun. George gave the personal touch of truly caring about my purchase. His friendly and fun mannerism made the experience So Awesome that I DEFINITELY plan to reach out to him for all my future event ticket purchases. Thank You, George!!!"
"George was very informative and helpful with the ticket purchase."
"I called Vivid seats to secure tickets to the Coachella festival coming up. I was greeted on the phone by Angel who took control and found tickets for me cheaper than I had expected and processed the order straightaway. I can't wait to call on Vivid seats again !! "
"I had Laura as my rep and and she was very helpful. We were finishing my transaction and someone had bought my tickets online so she had to find other tickets for me and did that were cheaper. She did a great job."
"Marcus P was very helpful and assisted me promptly and found the best seats available for my budget."
"I was very pleased to work with John. I was in need of hard stock tickets and he was able to search some dates to come up with some options and was able to find me a better deal than the date I originally suggested. Very good customer service....thanks, John."
"Carlos was courteous, helpful and patient. I did not feel rushed. I was a bit skeptical purchasing tickets from Vivid Seats but he made me feel comfortable & secure in my decision. As well as reassured me along the whole purchasing process. He also took the time to ensure I received my confirmation emails and ticket order number was correct. He took the time also to explain Flash seats to me and allowed me to explain it back t ensure I understood. OVERALL, GREAT FIRST EXPERIENCE & I would HIGHLY recommend Vivid Seats again!"
"Excellent service from Dexter "
"We called Vividseats for buying tickets, agent Louis handled the whole situation very nicely. We liked his professionalism, patience and knowledge. He was very eager to help out with everything we asked for. Wish every ticketing agent is like Louis. Great job Louis and Vivid - here is a reason we get back to you time and again!!"
"He helped us manage to get 7 great tickets all together, where we wanted, at a great price!"
"Dexter was kind, professional "
"Man, I was a little concerned that I wouldn’t be able to see Tool playing in my new town of St Louis, but Laura helped me out so well! She was friendly, efficient and genuinely cared about my issue. After she helped me out, she said she was super excited for me and wished she could go — and I felt that! I hope whoever reads this gets Laura a bonus so she can get out and enjoy great music too! "
"Matt-3210 thank you so much for helping me today! I had been pretty frustrated trying to get these tickets and you got them for me right away! You're the best!"